Review for Philpott Ford Body Shop
Chantel S. on 10/02/2014
Chantel said since the vehicle was first brought in for repair in April, it had been outsourced to three different facilities which were not able to resolve the problem with the lock popping. When the lock pops it is causing a rippling effect on the door. The vehicles had been promised to be completed in two to three days but it took three weeks to be completed. The delay was due to the paint not matching and ordering the parts to complete the repair. She would not recommend the facility based on the problem with the lock not having been resolved totally since it is now doing the same thing.
Service Date: 09/24/2014
Review Created: 10/02/2014
This review was collected via phone interview by Customer Research Inc.