Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

1110 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.833335/5Overall Rating 4.833335/5Overall Rating 4.833335/5Overall Rating 4.833335/5rating 4.833335
Original
Overall Rating 2.333335/5Overall Rating 2.333335/5rating 2.333335rating 2.333335rating 2.333335
100% Would Recommend
Latest Review 1 day ago

Reviews


DD
DAVID D.
Brookings, OR
Subaru Forester
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05/19/2018
Always Great
These folks know what they are doing. Great advice, great answers, fair prices. Scott is the best.

LC
Les C.
Gold Beach, OR
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
In & out with professional service
I dropped my wife’s car in For an oil change and tire rotation. Scott got me a right in and Andrew & Jay got the car done efficiently and accurately. Thanks guys!

RH
Randall H.
Gold Beach, OR
Ford Police Interceptor
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05/18/2018
Flat fix
They got my truck right in and fixed the flat tire quickly. Thanks!

RA
Ron A.
Gold Beach, OR
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Ron said the outstanding service and the super friendly service from Jeremy made the experience very nice. He will continue to take his vehicle to this business.
This review was collected via phone interview by Customer Research Inc.

SS
Sara S.
Gold Beach, OR
Chevrolet Cavalier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Sara said the staff managed to get her in on the first day, and she appreciated the acknowledgement that the service might take a little longer.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Gold Beach, OR
Jeep Compass
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Greg said he's very confident about the services because the mechanics are good. Tim and Mitch are very knowledgeable and he appreciates the work that they do.
This review was collected via phone interview by Customer Research Inc.

JV
JOHN V.
Gold Beach, OR
Lexus GX 470
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05/09/2018
Simple Repair: in & out in 35 minutes
Heard thumping sound coming from driver's side. Couldn't figure out what was making the noise. No dash lights were on to explain what was going on, so I drove over to Performance Tire and walked in. The parking lot was full......4 people at the counter and I am thinking I could now be there for a few hours. The owner (Tim) was at the counter and after a minute asked me what was happening. I explained the noise, so we want outside to look at the tires (I already did this as soon as I left home and heard the "thumping"). The left front was the 2nd tire we looked at, and there right on top was a fat screw. Tim said to go wait in the office, which I did, and he took my SUV around to the back. I watched TV in the "waiting room" and in about 35 minutes a worker came out, handed me my keys, and gave the minimum Bill. I paid and was on my way!...............If I had been in Sacramento, at the Dealer where I always took the vehicle for service, I would have also waited in their waiting room, but probably for over an hour or two - not just "35 minutes".

This was my third time in Performance Tire and each time I have been in and out in a surprisingly short period of time......and the work, as usual, was excellent!
Tim H. from Performance Tire Factory

Thank you very much   Tim


WM
Wayne M.
Bandon, OR
Ram Pickup
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05/09/2018
Professionalism
Performance Tire Factory was recommended by a very auto repair facility in Bandon, Oregon And because of that I went to Performance.
Tim H. from Performance Tire Factory

Thank you Wayne   Tim


JB
Jim B.
Gold Beach, OR
Jeep Cherokee
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05/08/2018
Very friendly.
They know and call their customers by name. Though extremely busy, always maintained a friendly professional manner.
Tim H. from Performance Tire Factory

Thank you Jim  your a great client


MN
MIKE N.
Brookings, OR
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018
Great service
Everyone very helpful, especially Scott at the front desk.
Even got to see the parts that were replaced.
Highly recommend this business.

JA
JOHN A.
Bend, OR
Porsche Cayenne
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05/03/2018
Excellent Professional crew...
Very knowledgeable staff,
Especially Scott
Tim H. from Performance Tire Factory

Thank you 


RB
Rod B.
Gold Beach, OR
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Rod said he had a really good experience with the business and he is more than satisfied.
This review was collected via phone interview by Customer Research Inc.

CH
Carrol H.
Gold Beach, OR
Jeep Grand Cherokee
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05/03/2018 Category: Service
Spoke with Carrol's son. He said Scott and the staff were great. They ran him home and back, and provided timely service in half the time suggested.
This review was collected via phone interview by Customer Research Inc.

BM
BILL M.
Crescent City, CA
Volkswagen Vanagon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2018
Love my Westie!!
My thermostat problem seems completely solved and repaired. My only reason for a complaint is that some kind of fluid or oil caused a large stain on the carpet near the emergency brake lever. This was probably not even told to Tim or Scott when the car was ready for me to take it away. It should have been noted and an attempt to clean it up. Obviously not happy with that.
Tim H. from Performance Tire Factory

Thank you 


DL
Don L.
Gold Beach, OR
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018
Service
Once again they did a great job, they were quick and curtious.

Thanks again.
Tim H. from Performance Tire Factory

Thank you.  Tim


LK
Larry K.
Gold Beach, OR
GMC Sierra 3500
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04/17/2018
Professional understanding and performance.
Tim understood the problem and performed the proper procedure quickly and efficiently.
Tim H. from Performance Tire Factory

Thank you Larry.  Tim


BM
Bill M.
Gold Beach, OR
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Bill said he thought he had a major problem, but the staff found the issue saving him money.. He said they were courteous, quick, and did a great job.
This review was collected via phone interview by Customer Research Inc.
Tim H. from Performance Tire Factory

Thank you   Tim


GC
GENE C.
Brookings, OR
Volkswagen Touareg
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04/14/2018
Great service great work
Quality assesment. Honest job. Very pleased.

LD
Leonard D.
Gold Beach, OR
Dodge Dakota
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04/13/2018 Category: Service
Spoke with Leonard's wife. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DA
Dennis A.
Gold Beach, OR
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Dennis said he always gets excellent results when he goes to the business. The facility has always done a wonderful job for him. They always have excellent service so he has no reason to go anywhere else.
This review was collected via phone interview by Customer Research Inc.