Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

1560 Reviews

ReScore Reviews™ (52)

ReScore
Overall Rating 4.3269206/5Overall Rating 4.3269206/5Overall Rating 4.3269206/5Overall Rating 4.3269206/5rating 4.3269206
Original
Overall Rating 2.17308/5Overall Rating 2.17308/5rating 2.17308rating 2.17308rating 2.17308
92% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


WQ
William Q.
Wallingford, CT
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Everything
Courteous, helpful, prompt
Always treated with respect❤️

GD
Gregory D.
Hamden, CT
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
The Service department is EVERYTHING!
IT IS LIKE BEING AT HOME, THE SERVICE DEPARTMENT IS EVERYTHING!!!!!!! A 1!!!!!! KIND, PROFESSIONAL AND EXCELLENCE!
Jack R. from Brandfon Hyundai responded on 04/17/2019

thank you for the kind words. We appreciate your loyalty and trusting us with your service needs.

jack ryan
dealer/manager


JD
James D.
Waterbury, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
BEST service department ever!
This was my first time servicing my car at Brandfon Hyundai. From when I drove into their bay, I was promptly greeted, and shown the various waiting areas and amenities that were available (which topped any other dealer at which I have serviced my car). During the service, I had a few questions regarding a few different services for my vehicle. The gentlemen at the counter were very informative and gave me all the answers I could have asked for. I will definitely be back for my next service, and I definitely recommend this dealership to anyone looking for service!
Jack R. from Brandfon Hyundai responded on 04/16/2019

thank you for trusting us with your service needs.

jack ryan
dealer/manager


RN
Ray N.
East Haven, CT
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Most recent visit to Branfon Hyundai
I have always had a good experience with my vehicles serviced at Branfon Hyundai. I have bought 2 vehicles there in the last 2 years and will continue to buy there in the future.
Jack R. from Brandfon Hyundai responded on 04/16/2019

happy to hear you had a positive experience in both our sales and service departments. we appreciate your loyalty.

jack ryan
dealer/manager


Verified Customer
North Branford, CT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Fixing a recall problem
They had late day appointments and the repair was done in a timely manner
Jack R. from Brandfon Hyundai responded on 04/15/2019

thank you for your loyalty.

jack ryan
dealer/manager


LS
Lora S.
North Branford, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Great Service
The service department and John has always greeted me and my family in a very professional manner. John and I always knows who I am and he is very friendly and outgoing.
Jack R. from Brandfon Hyundai responded on 04/15/2019

thank you for the kind words and trusting us with your service needs.

jack ryan
dealer/manager


NC
Neftali C.
Ansonia, CT
2016 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/12/2019 Category: Service
Secretary
Need some accommodation
ED K M. from Brandfon Hyundai responded on 04/13/2019

I called Customer and she stated that the tpms light came back on. I scheduled her for Monday 4/15 at 10:00 to recheck and appologized for the inconvenience.


Verified Customer
North Haven, CT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Service Area
The friendliness, cleanliness and just the whole experience every time I come in for my service appointments.
Jack R. from Brandfon Hyundai responded on 04/12/2019

thank you for the kind words and trusting us with your service needs.

jack ryan
dealer/manager


JS
Joseph S.
Branford, CT
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Parts manager
Chris vailette
Jack R. from Brandfon Hyundai responded on 04/12/2019

thank you for trusting us with your service needs.

jack ryan
dealer/manager


EN
Evangeline N.
East Haven, CT
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Excellent
Excellent service
Jack R. from Brandfon Hyundai responded on 04/11/2019

happy you had a positive visit.

jack ryan
dealer/manager


SD
Sandra D.
Hamden, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Terrific customer service
The girl who checked me in was so personable. What an asset to have her.
Jack R. from Brandfon Hyundai responded on 04/10/2019

thank you for the kind words and trusting us with your service needs.

jack ryan
dealer/manager


JW
John W.
East Haven, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Recent Service
Had my car in for routine service and 4 wheel alignment; plus wash and vacuum. Was finished in a little over 2 hours.
Jack R. from Brandfon Hyundai responded on 04/10/2019

happy to hear you had a positive service visit.

jack ryan
dealer/manager


MW
Maryann W.
Middletown, CT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Excellant staff
I had the pleasure of working with Christopher Tracey who was exceptional in knowledge of the vehicle and very efficient. It was a pleasure to work with him.
I also love the car
Jack R. from Brandfon Hyundai responded on 04/03/2019

thank you for the kind words and trusting us with your service needs.

jack ryan
dealer/manager


KK
Karen K.
Hamden, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
dealership
Everyone is very friendly, and willing to help to make the deal on either purchasing or leasing a vehicle.
Jack R. from Brandfon Hyundai responded on 04/03/2019

thank you for the kind words and trusting us with your service needs.

jack ryan
dealer/manager


JM
John M.
Branford, CT
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
EXCELLENT SERVICE!
Friendly, courteous and fast service as always! Wouldn't go anywhere else! Super friendly service advisors!
Jack R. from Brandfon Hyundai responded on 04/03/2019

thank you


BR
Barbara R.
Branford, CT
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Ms
Immaculate, friendly and attentive staff, reasonable cost
Jack R. from Brandfon Hyundai responded on 04/02/2019

happy to hear you had a positive visit.

jack ryan
dealer/manager


Verified Customer
East Haven, CT
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2019 Category: Service
seat belt anchor
The repair was done quickly
Jack R. from Brandfon Hyundai responded on 04/01/2019

thank you for trusting us with your service needs.

jack ryan
dealer/manager


MC
Martha C.
West Haven, CT
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Service
Service
I an very pleased with the service I received at Branfon Hyundai. My representative Kent was very helpful and kept me well informed of the work being done. The car was delivered when promised.
Jack R. from Brandfon Hyundai responded on 04/01/2019

happy to hear you had a positive service visit. we appreciate your business and loyalty.

jack ryan
dealer/manager


PA
Patricia A.
New Haven, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Service
Service
Customer service is great. Friendly and inviting.
Jack R. from Brandfon Hyundai responded on 04/01/2019

thank you for the kind words and trusting us with your service needs

jack ryan
dealer/manager


PM
Patrick M.
West Haven, CT
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Service
Great service. Courteous. Professional. John was terrific!!
Jack R. from Brandfon Hyundai responded on 03/29/2019

thank you for the kind words and trusting us with your service needs.

jack ryan
dealer/manager