Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

(340 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
94% Business Response
Latest Review 2 days ago

Reviews


GW
Gwen W.
Cambridge, OH
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Gwen said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 06/05/2018

Thanks Gwen!


JS
Jim S.
Byesville, OH
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Jim said the business did the work quickly and it turned out great.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 06/05/2018

We very much appreciate the great review and your patronage. 


BG
Bryan G.
Byesville, OH
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Bryan said the business is informative, nice and provided good service.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 06/01/2018

 Thanks for the nice review! We were glad to get your Mazda CX9 running straight and true after our alignment and spin balancing! 


ML
Michael L.
Cambridge, OH
Dodge Stratus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Michael said the facility did a good job, but they're a little pricey.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 06/01/2018

Thank you Michael for your rating and patronage! We try to keep our prices down as much as possible and still stay in business :)  On your vehicle we had one of our 4 A.S.E. Master Certified Technicianw working on your electrical problem to diagnose it and repair it. The total time he spent on it was 2.2 hours. For diagnosis, parts, labor and tax and all we charged you $138. Please feel free to call us if you have any questions or concerns. :)


RK
RICHARD and PATTY K.
Cambridge, OH
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Always excellent service!
I suspected the alternator had gone bad in my 2008 Honda Pilot. I called Reed's late in the day, Jim said he could look at the car the following day. We arranged to have the car towed, and sure enough, the alternator had failed. Jim himself called us with the diagnosis and the amount to install a new alternator. I feel the charge was reasonable and fair, and we were also assured the new alternator had a lifetime guarantee!!
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 05/25/2018

Thank you Richard and Patty for your nice review and encouraging words. It is always our pleasure to repair and service your vehicles!


PG
Paula G.
Ohio
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Paula said this business figured out what was wrong, and figured out what to do with the vehicle in a quick manner.
This review was collected via phone interview by Customer Research Inc.
Leslie B., Secretary from Reed's Top Tech AutoCare responded on 05/25/2018

Dear Paula, Thank you for you great review.  We are happy to have helped you to have a cool ride!  Again, thank you.


Gwen - Secretary
Reed's Top Tech AutoCare
Leslie B., Secretary from Reed's Top Tech AutoCare responded on 05/25/2018

Gwen
Secretary
Reed's Top Tech AutoCare

LT
Larry T.
Ohio
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Larry said the employees were professional. They completed the service pretty quickly. The work was at a reasonable price.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 05/14/2018

Thank you Larry for the great rating! 


AC
Ashley C.
Cambridge, OH
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Ashley said the staff did what was discussed and it was done in a great and timely manner.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 05/11/2018

Thanks Ashley for the great review! We will work hard to continue to earn your trust! And to keep your Sonata on the road!


ZL
Zach L.
Zanesville, OH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Zach said the staff were extremely polite and his vehicle was done in a timely manner. He was informed during the entire process.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 05/08/2018

Thanks Zach! We hope you are enjoying your Mustang in the spring weather!


SG
SOPHIE G.
Cambridge, OH
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Always good
The only place I would take my car.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/27/2018

Thanks Sophie for the great review! We were sad to see your Bug retired at 265,000 miles but it served a good life. :) We are very happy to help take care of your new Kia Soul for you!


PB
Pam B.
Cambridge, OH
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Pam said the staff were friendly.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/27/2018

Thanks Pam! Thanks for trusting us to fix your Prius!


MM
Mike M.
Cambridge, OH
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Mike said the employees contacted him with any issues they found. They cleared the repairs with him before they completed service.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/27/2018

Thank you Mike for the nice review! We will do our best to continue to earn your confidence!


MB
Merle B.
Cambridge, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Merle said he trusts the work the employees do. They provided good service.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/25/2018

Thanks Merle! We're glad to keep your CRV shifting smoothly!


KT
Kelly T.
Cambridge, OH
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kelly said the service was easy to schedule and easily taken care of.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/23/2018

Thank you Kelly for the great review. We were happy to help you get your beautiful Cadillac back on the road!


GB
Gary B.
Cambridge, OH
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Gary said he was happy with the service. The staff treated him well. He will do business with them again.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/23/2018

Thank you Gary for your 5 star review! It was our pleasure to get your Subura rolling quietly again!


WR
WADE R.
Cambridge, OH
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Jeep Compass
Jim Reed took care of me in a very professional manner. Friendly service.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/11/2018

Thanks Wade for your great review. We really appreciate you patronage and trusting us with your vehicles! We'll work hard to continue to earn your trust!


JM
Jerry M.
Pleasant City, OH
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Jerry said the business had good mechanics.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/05/2018

Thank you Jerry for the excellent review! We appreciate your patronage!


TW
Tim W.
Cambridge, OH
Buick Verano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Tim said he is very satisfied with the repairs the business did with his vehicle.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 04/05/2018

Thanks Tim for the very good reference and comments! We will continue to work hard to keep your trust and patronage!


BH
BRUCE and HEIDI H.
Senecaville, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
excellent service
Very thorough. I feel they treat your vehicle as if it were their own and care about the job they do
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 03/29/2018

Thank you Bruce and Heidi for the excellent review and the kind words. We hope you have a wonderful spring!


MK
Mike K.
Freeport, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Spoke with Mike. He said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 03/26/2018

Thanks Mike for your great review and for trusting us with your repairs! We appreciate you and your family very much.