Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 336 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
93% Business Response
Latest Review 2 days ago

Reviews


LA
Lloyd A.
Kimbolton, OH
Honda Accord Crosstour
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/25/2018 Category: Service
Lloyd said the part didn't come in on time, so he had to wait an extra day.
This review was collected via phone interview by Customer Research Inc.

DW
Denise W.
Macksburg, OH
Nissan Rogue
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/14/2018 Category: Service
Denise said she was not happy with the amount of time this business took to get the service done.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 03/15/2018

We appreciate the opportunity to server you Denise. Thank you for your patronage and we hope to be more expedient on your next visit! We always try to be efficient with our brake jobs but I do require my technicians to spend all the extra time they may need for something as important and life saving as brakes. They are required to remove the rust from the calipers, slides, hubs and wheels when they are very rusted as yours were. Thanks again and we hope to serve you again in the future!


GR
Gale R.
Ohio
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2017 Category: Service
Gale said the business resolved the situation to his satisfaction.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/21/2017 Category: Service
Gale said the service provided by this business was good.
This review was collected via phone interview by Customer Research Inc.
(This is an automated e., Owner from Reed's Top Tech AutoCare responded on 03/22/2017

Thanks Mr. R! You've been a great customer for many years and it is always good to see you!