Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

924 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


RG
Robert G.
Milwaukee, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Robert said this business had great service.
This review was collected via phone interview by Customer Research Inc.

RG
Robert G.
Milwaukee, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Robert said this business had great service.
This review was collected via phone interview by Customer Research Inc.

GG
GREG G.
Milwaukee, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Always friendly and reliable.
John and his staff saved me over a hundred dollars on 4 tires and an all wheel alignment! Great job. Thanks.

VY
Vue Y.
Milwaukee, WI
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019 Category: Service
Vue said the staff did a good job and they are professional.
This review was collected via phone interview by Customer Research Inc.

CB
Charlie B.
Milwaukee, WI
Buick Enclave
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2019 Category: Service
Charlie said that they had pretty good service.
This review was collected via phone interview by Customer Research Inc.

CR
CHRIS R.
Delavan, WI
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2019
Mechanics you can trust
Quality work done by a mechanic you can trust is priceless. I’m sure your other mechanics fall into this category as well but Bob Schmeling is certainly an exemplary example. He has been my friend and mechanic since 1985 and even if he didn’t work for you I would still use you for tires because you grew up with EJ Halversen. Who is also a good friend of mine.
Sincerely,
Chris Rehak

LG
Lawrence G.
Hartford, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2019 Category: Service
Lawrence said the business is good to him. He does have a fleet of vehicle that he takes over there. They have been very good to him and the owner calls and updates him almost everyday. The business does good work and if there are issues they get back to him and it is worked out. Their customer service is next to none. He said that Donny is great to work with over there. He does wish more businesses worked the same way.
This review was collected via phone interview by Customer Research Inc.

DV
DEMERO V.
Milwaukee, WI
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019
Best owner in the world
John is the best. He went above and beyond to help my daughter. May God bless his business and family forever.

TJ
Tom J.
Menomonee Falls, WI
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2019 Category: Service
Tom said it was a simple oil change and emissions test. They said it would take an hour and he had to wait two hours.
This review was collected via phone interview by Customer Research Inc.

JZ
Jerry Z.
Cedarburg, WI
Lexus RX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Jerry said the staff are excellent, very honest people and professional.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Milwaukee, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019 Category: Service
Jim said the service was done in time.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Milwaukee, WI
Chevrolet Tahoe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/28/2019
Wheel alignment and tire balance
I was very pleased with the service I received. My appointment was kept. Everyone was courteous. I was pleased with the inspection of my vehicle.

CP
CHRIS P.
Milwaukee, WI
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2019
Outstanding team at Ruby Isle
I trust my car at this shop. Their whole team is great to work with.

TL
Tim L.
Oshkosh, WI
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
Tim said the service price was a little high. He provided his own service parts.
This review was collected via phone interview by Customer Research Inc.

NW
Nick W.
Pewaukee, WI
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2019 Category: Service
Nick said there was not total communication with the tires he called for on Friday for Monday's service.
This review was collected via phone interview by Customer Research Inc.
John, Kathy & Jim K. from Ruby Isle Auto - Tires, Service & Sales responded on 08/16/2019


When you called and I spoke with you about your used tires, they unfortunately had not been inputed into our inventory.  The person who helped you originally had looked at our manual list.  Sorry for any confusion.  Thank you for your business. ~ Kathy

MM
Mike M.
Waukesha, WI
Toyota Highlander
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2019 Category: Service
Mike said the business took too long to get the parts for the vehicle that he needed. He brought it in, they fixed it, the fix lasted less than 12 hours and he had to take it to someone else to have it fixed. Donnie and Corey were the two people who helped him with that project and it just turned out to be a failure.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
Waukesha, WI
Toyota Highlander
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/12/2019 Category: Service
Mike said the business took too long to get the parts for the vehicle that he needed. He brought it in, they fixed it, the fix lasted less than 12 hours and he had to take it to someone else to have it fixed. Donnie and Corey were the two people who helped him with that project and it just turned out to be a failure.
This review was collected via phone interview by Customer Research Inc.

JD
JIM D.
Brookfield, WI
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Check Engine Light
Great service with good pricing and friendly help. Thanks

Verified Customer
Milwaukee, WI
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019
Wonderful
The people are great, the work they do is great. I’ve been with them for years. I’m a loyal customer.

LC
linda C.
Milwaukee, WI
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Linda said that the place got her in in a timely manner, did the repairs and gave her a ride home.
This review was collected via phone interview by Customer Research Inc.