Russell Westbrook Hyundai of Anaheim

My car engine had a problem that required the whole engine to be replaced. I was very nervous and upset. When I called Westbrook, Fernando picked up and told me to bring the car in. Unfortunately I could not drive the car so I had it towed and Fernando said he would gladly take it from AAA and he would look at it. Within the day Fernando called me and old me that he was going to try and get it covered through Hyundai. For the time being he gave me a vehicle to drive. Which I appreciated a lot because I drive a lot from Riverside to OC. It took 3 weeks to fix but it was all covered through Hyundai so I was greatful to Fernado. He mad the process easy and pain free. I would definitely recommend this dealer! Great staff!

Only problem was that the car wash was just a quick rinse.

great service. Chris kept me informed throughout the process, provided me with UBER, a rental when it took a day to complete the work and helped get both the big things (a pully) and the little things (windshield wipers and taillight) fixed.

Cristian did a great job for me! I appreciate it! Your dealership is fantastic!

I went in for recall notice and that service was fine but We were lied to by the staff regarding my oil. I was told my oil was “sludge”. That was blatantly untrue. I had done an oil change 8,000 miles earlier with a high quality synthetic oil. That oil was rated for 10,000 miles. My father-in-law took the car in for me on this service and was unaware of the oil we had used. This precipitated an uncomfortable discussion with him as he tried to reprimand me based on what your incompetent staff told him. I had to show him the new synthetic oil ratings and how long they last. He took it in for oil change to verify and they told him nothing was wrong. I then called to complain to your staff that day. I was made to leave a message for your manager because “he was busy.” Well, a week later and he never called me back. Needless to say this feedback email just reminded me I need to leave this all in a yelp review. I will only return here for factory recall issues and will never trust you again.

Quick service

This is the most trusted dealer service we have worked with. They are honest, and service oriented. We eagerly take our car to them for service.....which is a new concept for us.

Good service

When I bring my car in for any service, the work is done quickly, very efficiently, and courteously.

I arrived early and they greeted me and took me right in. They finished before the promised time and even washed my car. The staff was very knowledgeable, friendly, and helpful!

I contacted Russell Westbrook Hyundai of Anaheim via their website and I was able to chat immediately and make The appointment with ease . When I brought my car Richard greeted me kindly and took care of my recall situation and the additional steering wheel coupling problem that I had . Then he called me in a very timely manner to let me know that the car was done . One more great thing that I really appreciated that this dealer uses Uber so they were able to give me a lift back home with in literally one minute of my arrival

great cars and good people

If you promise to call customer back about the questions you should do as promised.

Timely service

Service department is efficient and friendly.

Hi. I had a great experience. The person who helped me was great. Helpful. Got me and Uber quickly. Helped me with my baby. All was great

I was leaving for vacation and my ignition went out. RW not only did a minor service but they also fixed my ignition in the time of only the service. They put a team on it which allowed me to make my flight. They also offered to get me home and hold my car until after my vacation but since they put a team on my repair that was unnecessary. That is the same customer care I have been accustomed to receiving at RW.

Very friendly, professional and timely customer service.

Good customer service.

Great service: I bought my sonata here, as well as my last three and have always enjoyed the experience and attention paid to me had my vehicle over the years
The name has changed over the years; but, the service quality has not.