Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

910 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 4.51724/5Overall Rating 4.51724/5Overall Rating 4.51724/5Overall Rating 4.51724/5rating 4.51724
Original
Overall Rating 2.13793/5Overall Rating 2.13793/5rating 2.13793rating 2.13793rating 2.13793
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


EM
Eleazar M.
Anaheim, CA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Awesome
Great service

DZ
David Z.
Santa Ana, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Customer service
Best Dealer

Verified Customer
Brea, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Personal
It was nice except when I called and they thought they put me on hold and they didnt and they were using the f word alot until i hung up. It happened 2 times until i finally switched to a different detention.

AC
Antonio C.
Buena Park, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
The service dept is great!
MARIO is always very thorough and informative.

Verified Customer
Costa Mesa, CA
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Consistently Great!
My service visits are always stress free. Great communication and quick service by the whole team!

WM
William M.
Lakeview, CA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Excellent Service Work
Service department accommodated my tight time schedule and finished my work in well under the estimate 1.75 hours. Allowed me to make a meeting I had scheduled - Excellent commitment to customer service and very much appreciated

Work was done accurately and within budget!

Highly recommend their service team

Verified Customer
Anaheim, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Best service
Anaheim Hyundai has the best service on planet earth, you are a fool of you don't bring your vehicle here...long live Anaheim Hyundai

TB
Thersa B.
Anaheim, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
There service department staff
The service department is very helpful the staff is always great

NW
Neva W.
Anaheim, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Review
Great job.

MV
Marvin V.
Santa Ana, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Friendly fast service
Everyone was very friendly and the waiting room was spacious and comfortable

LT
Luis T.
Santa Ana, CA
2015 Hyundai Genesis Co
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Communication/Service
Being a “first time buyer” is a little nerve racking, and of course the sales associate tell you what you want to hear, to make a sale. The customer service/ people that I have interacted w/ are very helpful and HONESTLY LOOK INTO YOUR BEST INTEREST. Richard, from Serive has always helped me and explains everything well, thank you for your help, and taking care of my baby.

MK
Michelle K.
Placentia, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Trustworthy Service Department
I’ve taken my Elantra to Anaheim Hyundai service department for seven years and will continue for the life of my car and as long as I live in Southern California. They have kept my car at optimal performance since the day I bought it. They also have a very nice waiting room.

Verified Customer
Orange, CA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Helpful and Accomodating
Eventhough I did not have an appointment everyone was very accommodating for my needs. The staff were all very friendly and helpful.

KF
Kari F.
Fullerton, CA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Great Service!!
Thanks for taking care of me for over 10 years now!!!!!!!

Verified Customer
Brea, CA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Resolution
After my review, dealership contacted me by phone, discussed the issue and offered some resolution. Hopefully, the issues discussed are resolved

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/12/2019 Category: Service
Different Experience
Unfortunately, this last service visit wasn’t the best. While I’ve akways had a good positive experience with the service team in the past, this time was different.
Ricardo A V. from Russell Westbrook Hyundai of Anaheim responded on 02/12/2019

So sorry to hear about your visit experiance, I will reach out to you.  


AV
Annika V.
Santa Ana, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
It was so easy
They took care of everything quickly and efficiently and made sure I still had a way to get around while my car was being worked on.

KG
Kristen G.
Placentia, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Service people are great and accommodating.
You have some really wonderful service folks. Fernando was super helpful! FYI my driver's seat belt though still doesn't work (doesn't go back in when I get out). :( Everything else seems great so far! Thank you!

ST
Sonya T.
Anaheim, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
Great service
Friendly & accommodating by giving me a ride home. I would definitely recommend Hyundai of Anaheim :)

SS
Sean S.
Irvine, CA
2017 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Service
hyundai car service
Richard Velasquez was very professional and he did a great job.

Verified Customer
Anaheim, CA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Helpful
Helpful service staff.