Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1110 Reviews

ReScore Reviews™ (39)

ReScore
Overall Rating 4.61538/5Overall Rating 4.61538/5Overall Rating 4.61538/5Overall Rating 4.61538/5rating 4.61538
Original
Overall Rating 2.15385/5Overall Rating 2.15385/5rating 2.15385rating 2.15385rating 2.15385
92% Would Recommend
98% Business Response
Latest Review about 13 hours ago

Reviews


NS
Nancy S.
Orange, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Convenient in location to where I live. Staff is very nice..
Staff was very kind and courteous and my vehicle was done in a timely fashion.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/11/2017

hi nancy,
thank you for your comments and your recent visit. enjoy your weekend.

thanks
mike hangca
service manager


Verified Customer
Cerritos, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
freeway close, doughnuts, clean comfy waiting area, honest friendly staff
freeway close, doughnuts, clean comfy waiting area, honest friendly staff
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/11/2017

thank you for your comments and letting us service your elantra.
glad you enjoyed your stay hanve a great weekend.

thanks
mike hangca
service manager


SS
SHERRY S.
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2017 Category: Service
Quick and friendly service
I received quick, courteous, and friendly service. Greatly appreciated.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/10/2017

hi sherry,
thank you for your survey and your comments, happy we able get you on the quickly.

thanks
mike hangca
service manager


Verified Customer
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2017 Category: Service
Excellent service!
Would definitely go back!
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/09/2017

thank you for your comments and letting us service your genesis.
we'l see you again around the holidays.

thanks
mike hangca
service manager


Verified Customer
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2017 Category: Service
VERY PLEASANT, EFFICIENT STAFF
EXCELLENT DIAGNOSTICIANS AND TECHNICIANS
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/09/2017

thank you for your comments about our tech's sometimes they get forgotten.

thanks
mike hangca
service manager


Verified Customer
Anaheim, CA
2000 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2017 Category: Service
Good people
Everyone works hard to make sure all is done right
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/07/2017

hi les,
thank you for your survey and letting us service your accent.

thanks
mike hangca
service manager


Verified Customer
La Habra Heights, CA
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Friendly
Good
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/07/2017

thank you for survey and letting us service your sante fe. have a good weekend.

thanks
mike hangca
service manager


Verified Customer
Anaheim, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Great
Still the same great dealership
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/07/2017

thank you for comments always happy to service your elantra.
enjoy the weekend.

thanks
mike hangca
service manager


Verified Customer
Brea, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Great service staff.
Richard took great care in getting my vehicle serviced in a timely manner.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/06/2017

thank you for you letting us service your elantra, glad we could get you timely manner. i'll give richard a copy.

thanks
mike hangca
service manager


Verified Customer
Anaheim, CA
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Customer satisfaction
Honored the previous dealership’s coupon
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/06/2017

thank you for your survey, happy to take care of you.have a great weekend.

thanks
mike hangca
service manager


WB
Wilhelm B.
Anaheim, CA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017 Category: Service
Quick and great service
Would want to go back again every time!
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/05/2017

hi wilhelm,
thank you for your comments and letting us service your accent.
have a good weekend.

thanks
mike hangca
service manager


MC
Mark C.
Orange, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2017 Category: Service
Major routine service
Another great job, alway treated great.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/04/2017

hi mark,
thank you for your comments, always happy when you let us service your vehicle.

thanks
mike hangca
service manager


Verified Customer
Anaheim, CA
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Oil change
Very please to have my car ready by the time I arrived.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/04/2017

thank you for your survey, glad we were able to help with the old coupon.

thanks
mike hangca
service manager


Verified Customer
Rancho Cucamonga, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Service
Very professional. Car done in a timely manner.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

thank you for letting us service your sonata and your survey.

thanks
mike hangca
service manager


AD
Annette D.
Anaheim, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Consistently great service
I've been coming here for my car's maintenance since I purchased my (new) 2012 Elantra and have received nothing but great service. Very helpful and friendly staff.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

hi annette,
thank you for your survey, we are always happy to perform any request, i will let matt know you took care of him on the survey.

thanks
mike hangca
service manager


AS
Alvin S.
Yorba Linda, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
great service
an excellent place
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

hi alvin,
thank you for your comments and letting us service your elantra
i will give a copy to kyle .

thanks
mike hangca
service manager


Verified Customer
Fullerton, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
.
.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

thank you for your recent visit and your survey.

thanks
mike hangca
service manager


Verified Customer
Anaheim, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Great customer service
The guys here are always great, always help me out.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

thank you for letting us service your sonata, the guys are happy to help anytime.

thanks
mike hangca
service manager


JD
Jessica D.
Santa Ana, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2017 Category: Service
Great Customer Service
Left very satisfied from this place...great customer service and very friendly
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

hi jessica,
thank you for your comments, mario was your advisor i will pass this on.

thanks
mike hangca
service manager


HK
Heather K.
Fullerton, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2017 Category: Service
Excellent customer service
Kyle was so helpful and accomodating at this location. There was a tiny mix up with my service appointment but he was so professional, understanding, and accomodating. I will be returning to this location because of the great customer service received and the timely manner that they were able to get my oil changed and provide me a new car battery as mine died while at the location.
MIKE H. from Russell Westbrook Hyundai of Anaheim responded on 10/03/2017

hi heather,
thank you for letting us service your elantra,glad all went well and kyle did a good job of taking care of you.i will make sure he gets a copy.

thanks
mike hangca
service manager