100% Would Recommend
Latest Review 18 days ago
Michelle T. on 11/30/2017
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Michelle said the service was really good.
Vehicle: Ford Explorer
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Laura P. on 11/30/2017
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Laura said she had a good experience.
Vehicle: Cadillac Seville
Category: Service
Service Date: 11/24/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 11/29/2017
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Tim said the business did the work in a professional manner. The prices were reasonable, and he has recommended them.
Vehicle: Dodge Caliber
Category: Service
Service Date: 11/18/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Dave P. on 11/25/2017
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Dave said he had a great conversation with John, who walked him through the repairs. He was also happy with the overall cost and the amount of time the repairs took. The staff got him in as quickly as they could, which was good.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/18/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
Tom W. on 11/23/2017
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"Repair "
Great service as always.
Vehicle: Chevrolet TrailBlazer
Service Date: 11/20/2017
Review Created: 11/23/2017 05:33 AM
Fjona N. on 11/21/2017
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Fjona said the staff were better than she expected.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Dave N. on 11/13/2017
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Dave said the staff were knowledgeable and they worked with him. He was happy with the service.
Vehicle: GMC Envoy
Category: Service
Service Date: 10/10/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Anita M. on 11/10/2017
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Anita said the staff at this business were the best.
Vehicle: Jeep Liberty
Category: Service
Service Date: 10/20/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Al B. on 11/08/2017
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Al said he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Matthew H. on 11/08/2017
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Matthew said this business is quick, responsive, and they helped him out with the price.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 11/02/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Atef G. on 11/03/2017
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Atef said the timing was not perfect. He had to wait for 2 hours and they still needed more time.
Vehicle: Toyota Sienna
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
JOHN K., Owner at Shelby Auto Care responded on 11/08/2017

Hello Atef. I just wanted to let you know that you brought us tow vehicle that both needed Annual Limousine State Inspections. I informed you that there inspections take time to complete. The inspections that we sign off on for the state are very in depth and take time to ensure everyones safety on the road.  Thanks for giving us the opportunity to inspect your vehicles every year. John Koslakiewicz

Joseph B. on 10/30/2017
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Joseph said the workers are there when he needs them. They are good people.
Vehicle: Ford Focus
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Frank S. on 10/30/2017
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Frank said the staff fixed his problem.
Vehicle: Buick Rainier
Category: Service
Service Date: 10/12/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Alex T. on 10/30/2017
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Alex said this business had his vehicle for too long. The facility was supposed to have his vehicle done in 5 or 6 hours and they took a day and a half.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 10/26/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
JOHN K., Owner at Shelby Auto Care responded on 11/10/2017

Hello Alex. I am sorry that the repairs took a little longer than expected. When a fuel system is full of diesel fuel on a gas engine not only did we remove the fuel tank to clean it out we had to flush all the fuel lines, fuel rail, and clean it all out to prevent any further problems in the future from putting the wrong fuel in the vehicle. I am happy to say that it all worked out good and there are no further problems.  Again I am sorry that the vehicle had to stay over night to perform the repairs properly.  Again questions please feel free to contact me.  John Koslakiewicz

Julian G. on 10/30/2017
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Julian said this business did a phenomenal job. They went above and beyond. They were very honest.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/28/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Matthew O. on 10/26/2017
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Matthew said this business is honest and straightforward about his issues.
Vehicle: Cadillac DTS
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Kevin S. on 10/24/2017
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Kevin said this business was convenient, helpful and timely. He had a great experience.
Vehicle: Ford Focus
Category: Service
Service Date: 10/18/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Whitney D. on 10/16/2017
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Whitney said this business was accommodating and they kept her updated. They were awesome and they provided a shuttle service.
Vehicle: Saturn VUE
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Nick J. on 10/11/2017
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"Great service"
Fast and good work. Been going here for some time now.
Vehicle: Ford Ranger
Service Date: 10/09/2017
Review Created: 10/11/2017 06:06 AM
Ciro S. on 09/26/2017
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Ciro said they provided excellent service.
Vehicle: Ford Edge
Category: Service
Service Date: 09/20/2017
Review Created: 09/26/2017
This review was collected via phone interview by Customer Research Inc.
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