100% Would Recommend
Latest Review 2 days ago
Charles C. on 04/25/2018
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Charles said there was room for improvement, but chose not to elaborate further.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 04/20/2018
Review Created: 04/25/2018
This review was collected via phone interview by Customer Research Inc.
John P. on 04/22/2018
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"Very pleased"
Been there twice for service. Very pleased with the work performed. Other shops wanted to do work that really didn't need to be done. They got to the root of the problem and fixed for a fair price.
Vehicle: Dodge Avenger
Service Date: 04/19/2018
Review Created: 04/22/2018 05:33 AM
Scott K. on 04/22/2018
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"Quick brake job"
John completed the brakes on my Malibu quickly and at a very responsible price. I can always trust his work!
Vehicle: Chevrolet Malibu
Service Date: 04/16/2018
Review Created: 04/22/2018 05:11 AM
Elizebeth M. on 04/20/2018
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Elizabeth said her vehicle was supposed to be ready by the end of the day. They called her everyday for 2 and a half weeks stating the vehicle would be ready in an hour. However, it was not. They could not figure out the wiring.
Vehicle: Lincoln MKC
Category: Service
Service Date: 04/03/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Devin B. on 04/14/2018
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Devin said the employees helped him repair a part on his vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 04/12/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Mathew G. on 04/13/2018
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Mathew said the service was timely, and cost friendly for him.
Vehicle: Saturn Ion
Category: Service
Service Date: 04/07/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Ly U. on 04/11/2018
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Ly said his vehicle stalled on him but otherwise the staff does a good job.
Vehicle: Dodge Durango
Category: Service
Service Date: 04/10/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Jeff Z. on 04/09/2018
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Jeff said they were able to fix his vehicle and the quote was accurate.
Vehicle: Cadillac CTS
Category: Service
Service Date: 04/07/2018
Review Created: 04/09/2018
This review was collected via phone interview by Customer Research Inc.
Joseph B. on 04/07/2018
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Joseph said the staff have always taken care of him. John is an honest person and a good guy.
Vehicle: Ford Focus
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Tim M. on 04/05/2018
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Tim said they've always been very good and accommodating. It's a good price. They'll make sure that it gets done right.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 03/30/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
Frank S. on 04/01/2018
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"Front Wheel Hub Assembly."
Prompt service and final price was what was quoted. Great Service. Would recommend and will use again.
Vehicle: Buick Rainier
Service Date: 03/29/2018
Review Created: 04/01/2018 08:53 AM
Fran B. on 03/20/2018
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"Service"
Took my car in what could have been a disaster wasnt because of their honesty. Have great trust in John and his tech's.
Vehicle: Dodge Journey
Service Date: 03/19/2018
Review Created: 03/20/2018 10:13 AM
Gary C. on 03/20/2018
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Gary said the staff worked in a timely manner and he is very satisfied with the business.
Vehicle: Chevrolet Caprice Police Patrol Vehicle
Category: Service
Service Date: 02/27/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Linda W. on 03/20/2018
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Linda said she needed brakes and got same day service. She said everything was fair and the staff is pleasant.
Vehicle: Buick Regal
Category: Service
Service Date: 03/19/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
George S. on 03/19/2018
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George said they did a good job and they did it as fast as they could. They have good prices.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 03/12/2018
Review Created: 03/19/2018
This review was collected via phone interview by Customer Research Inc.
Mike R. on 03/16/2018
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"Great service!"
Great service and excellent workmanship.
Clearly explain the issues and details around any items that need to be serviced or repaired.
We have been using Shelby Auto Care for over 8 yrs and would highly recommend them!
Vehicle: Chevrolet Cobalt
Service Date: 03/14/2018
Review Created: 03/16/2018 03:55 PM
Irfan S. on 03/15/2018
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Irfan said that the business was pretty honest.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 02/26/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Jeremy L. on 03/14/2018
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Jeremy said the mechanic keeps putting on the wrong rack, and he will not return his call.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 03/13/2018
Review Created: 03/14/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. on 03/08/2018
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"Best Auto Care Around!"
We have several teen drivers so we have a large family ‘fleer’ and take all cars here. Not only do they always do a great job, but they always get us in and try to get us our car back the same day or next. My son is away at college and could only bring his car in on the weekend and they got it done for him! Always willing to go the extra mile! Thank you Shelby Auto Care!
Vehicle: Jeep Wrangler
Service Date: 03/04/2018
Review Created: 03/08/2018 02:33 AM
Eric S. on 03/01/2018
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Eric said they are fast and friendly.
Vehicle: Ford Explorer
Category: Service
Service Date: 02/14/2018
Review Created: 03/01/2018
This review was collected via phone interview by Customer Research Inc.
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