ReScore Reviews™ (60)

ReScore
Overall Rating 4.0666673/5Overall Rating 4.0666673/5Overall Rating 4.0666673/5Overall Rating 4.0666673/5rating 4.0666673
Original
Overall Rating 2.31667/5Overall Rating 2.31667/5rating 2.31667rating 2.31667rating 2.31667
90% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Verified Customer on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly knowledgeable staff "
Friendly knowledgeable staff
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/19/2018
Service Type: Maintenance
Review Created: 04/23/2018 11:01 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/23/2018

Thank oyu for the 5 stars

Verified Customer on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I trust the dealer to work on my toy."
Things are always done promptly and by the book.
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 10:49 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/23/2018

Thank you for your 5 star review

Verified Customer on 04/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly People"
The service people were great. Very friendly and my car was done when promised.
The problem that I had with my car could not be resolved.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/19/2018
Service Type: Repair
Review Created: 04/23/2018 10:35 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/23/2018

thank you for your feedback and review

Bernard C. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great"
Great service, love the cars!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/21/2018 03:53 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/23/2018

Bernard,

Thank you for you 5 star review, see you next visit.

Elan W. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'll be back."
Service was fast and the staff was friendly.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/20/2018 08:25 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/23/2018

Elan,

Thank you for your business and 5 star review. See you next visit.

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Never disappointed."
Service was completed quickly (ahead of schedule) and correctly. Customer service reps have always been courteous and friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/19/2018 02:37 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/20/2018

Thank you for your 5 star review, see you next visit.

Robert M. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time. Job well done"
On time job well done even a car wash
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/19/2018 02:05 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/20/2018

Robert,

Thank you for your business and 5 star review

Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
Great
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:08 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/19/2018

Thank you for your feedback and 5 stars

Yana P. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good!!!"
Very friendly staff!!! Quick service!! Thank you!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 10:36 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/19/2018

Yana,

Thank you for your business and 5 star review

Carol S. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and know repairs etc will be done right"
I will not be bringing my car to Hyundai as I sold it to my daughter who I have directed to bring the car to short line Hyundai for service,
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 12:15 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/18/2018

Carol,

Thank you for your business and 5 stars, see your daughter on her next visit.

Joy B. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
My service representative was great!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 11:08 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/18/2018

Joy,

Thank you for your business and 5 star review

Soon C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Alex "
Alex is always helpful and knows what she is doing. She makes me want to come back to get my service done there.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 06:14 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/18/2018

Soon.

Thank you for your 5 star review

Philip G. on 04/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change service handled professionally "
For the minor service done, you did a good job and washed my car. keep it up
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Repair
Review Created: 04/17/2018 11:22 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/17/2018

Phillip,

Thank you for your review

Marian S. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer service is wonderful!"
Alex was kind enough to fit me in for a car issue last Saturday. Alex is wonderful! She is always helpful if you have questions, caring and I she knows what she is doing. You are lucky to have Alex as one of your employees.
Please give kudos to Alex for her wonderful customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/17/2018 10:28 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/17/2018

Marian,

Thank oyu for your businessand 5 star review, see you next visit.

Eric F. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive service advisors and convenient location"
We have been coming to Shoreline for two years for service on the vehicle we leased from them and our Service Advisors have always been great, though we do miss our long-term advisor as he is no longer there. In the instances where we had any issues the Service Manager Cliff has happily made things right by us.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/17/2018 08:25 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/17/2018

Eric,

Thank you for your feedback and business. Thank you for the 5 star review, see you next visit.

Shirley P. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, quality service"
Happy with the ability to get an appointment in such a timely fashion
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 11:55 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/16/2018

Shirley,

Thank you for your business and 5 star review.

Maria R. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
they know me and are very accomodating
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 10:49 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/16/2018

Maria,

Thank you for your business and 5 star review. See you next visit.

Cliff Hergemueller
Service Manager

Ofelia S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai 2017 Tucson"
I think for the price of an oil change and everybody's doing it now is rotating tires for free
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 09:46 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/16/2018

Ofelia,

Thank you for your feedback and the 5 star review. Not sure hwho is cheaper then us for a oil and filter change and who maybe doing a rotation with them for the same price.

Richard D. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They go out of their way to please the customer"
Outstanding service!!!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/16/2018 05:12 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/16/2018

Richard,

Thank you for the 5 star review, see you next visit.

Verified Customer on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respectful Treatment of customers"
Good
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/14/2018 12:36 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 04/16/2018

Thank you for your 5 star review

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