ReScore Reviews™ (59)

ReScore
Overall Rating 4.0508463/5Overall Rating 4.0508463/5Overall Rating 4.0508463/5Overall Rating 4.0508463/5rating 4.0508463
Original
Overall Rating 2.30508/5Overall Rating 2.30508/5rating 2.30508rating 2.30508rating 2.30508
90% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Steven S. on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good experience "
Comfortable friedly
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 11:03 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/21/2018

Steven,

Thank you for the review

Matthew K. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely service"
My service was recall related and was accomplished in a very short time period. The service tech was excellent. She went out of her way to make this an easy customer experience. Thx
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 10:50 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/21/2018

Matthew,

Thank you for the 5 stars

Matthew K. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely service"
I was in and out in a very short time frame. My work involved a recall issue and I was plesently surprised how quickly it was accomplshed. The svc tech was excellent. Thanks
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 10:46 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/21/2018

Thank for the 5 star review

David P. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Thank.you
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:19 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/21/2018

David,

Thank you for your business and the 5 star review.

Cliff H

Verified Customer on 02/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Attentive Service"
The two service attendants provided excellent service. They were both very professional and explained all the work that was going to be performed. The amount of time to complete the work was less than expected. Hyundai's service is more professional. Previously, the service attendants would try to "sell" you services. However, the reason for my visit was to address a brakes recall issue for my Elantra.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 10:59 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/20/2018

Thank you for the review

Marian S. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is so helpful and friendly"
I have had Alex Massey many times and she has always been helpful, knows her job well and very friendly. I was there once and she took the time to help me hook up my GPS on my car. You are lucky to have her as an employee working for you. O would appreciate it if you would let her know about her outstanding customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/20/2018 10:55 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/20/2018

Marian,

Thank you for your 5 star review

John T. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GOOD SERVICE, FAIR PRICES"
I am not familiar with Hyundai cars but as I have been calling around, Shortline has the lowest prices for a dealer. They fixed the car for the price quoted.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 10:20 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/16/2018

John,

Thank you for your 5 star review

Jose R. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another great service appt.!"
Took my ‘16 Tucson in for a 22K service and a couple little things to be checked out. Service rep was awesome. The greeting was welcoming. Appointment was under an hour while I waited in the lobby. Price was fair. Entire place is spotless. And ofcourse, I’ll be back for next service appt. Keep up the great work.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 10:07 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/15/2018

Jose,

Thank you for your business and feedback, thanks for the 5 stars.
See you next visit..

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service "
Thank you for the awesome service
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/14/2018 11:54 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/15/2018

thank you

Ignacio P. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Guaranty work"
Everything got done on time
Thanks
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/14/2018 07:14 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/15/2018

Ignacio,

Thank you for youe business and 5 stars

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Very friendly and knowledgeable service advisor. A great improvement from my past experience.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/14/2018 06:50 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/15/2018

Thank you for the 5 stars

Harold S. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First visit "
I just recently moved to Colorado and This is my first visit to storyline it was a very pleasant experience
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/12/2018 10:52 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/12/2018

Harold,

Thank you for your business and the 5 star review. See you next visit.

Claudia K. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service"
I brought my car in for two recall issues and everything was completeed within an hour.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/12/2018 10:07 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/12/2018

Claudia,

Thank you for the 5 star review

Verified Customer on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The staff is very professional and my car is always done in less time than anticipated. Great job always.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/11/2018 09:10 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/12/2018

Thank you for your 5 star review

Melanie P. on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy customer"
Helpful and courteous staff
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/05/2018
Service Type: Repair
Review Created: 02/11/2018 07:12 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/12/2018

Thank yu for the review

Donald M. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
People are very friendly and helpful. Work done seems to be very good.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/10/2018 11:42 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/12/2018

Donald,

Thanks for the 5 stars

Gunther K. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"n/a"
Friendly People and hopefully they put excellent oil change in my elantra. I am very please
with this car sofar.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/09/2018 07:17 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/09/2018

Thank you for the 5 stars

Michael G. on 02/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I was in and out in a short time. That was a pleasant surprise.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/09/2018 07:06 AM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/09/2018

Thank you for the review

Verified Customer on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time and correct"
Told me exactly what to expect, how it was being repaired and when to expect completion. Correct and accurate on all 3.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/08/2018 04:03 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/09/2018

Thank you for the 5 star review

Joyce C. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff kudos!!"
The staff from answering the phone to fixing the problem were all friendly,, accommodating, and professional. Thank you!!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/06/2018 01:18 PM
CLIFFORD H., Service Manager at Shortline Hyundai responded on 02/07/2018

Joyce,

Thank you for your business and the 5 stars

Displaying Review 1 - 20 of 1316 in total