Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1659 Reviews

ReScore Reviews™ (63)

ReScore
Overall Rating 4.1111113/5Overall Rating 4.1111113/5Overall Rating 4.1111113/5Overall Rating 4.1111113/5rating 4.1111113
Original
Overall Rating 2.28571/5Overall Rating 2.28571/5rating 2.28571rating 2.28571rating 2.28571
91% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


MO
Marlon O.
Commerce City, CO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Service
Excellent customer service

JR
John R.
Aurora, CO
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Courteous staff, great mechanics!
I’ve been a customer at Shortline for over 4 years. Never have I been disappointed in the service or customer relations. I will continue to use Shortline for my Hyundai Service needs!

RC
Robert C.
Denver, CO
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great, friendly and prompt service
Excellent

AD
Annie D.
Denver, CO
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Excellent service!
Excellent customer service & repair! I will definitely be back!
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/14/2018

Annie,

Thank you for your review

Cliff Hergemueller
Service Manager
303-577-2272

Verified Customer
Denver, CO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great Dealership
Friendly, nice, polite, knowledgeable people!!
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/14/2018

Thank you for your 5 star review

Cliff Hergemueller
Service Manager
303-577-2272

AH
Alisha H.
Aurora, CO
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Oil change
Quick, thorough service. Car always runs smooth after getting service on my vehicle.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/14/2018

Thank you for your 5 star

Cliff Hergemueller
Service Manager
303-577-2272

AB
Amy B.
Aurora, CO
2018 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/13/2018 Category: Service
Professional Service Staff
My new car has a defect, that of course the dealership wasn't prepared for, but they have been very accommodating and genuine in their efforts to help. I have been made to feel like they don't care, so im really lucky that they have a great team.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/14/2018

Amy,

Thank you for your feedback I would like to know more on your visit. I want to resolve any issue we may hace caused you. I will be calling you today to resolve your issues you may have. Sorry you feel like we don't care but I know we do and want to keep all customers happy.

Cliff Hergemueller
Service Manager
303-577-2272

MS
Merriel S.
Denver, CO
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Merriel S
Very good
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/14/2018

Merrirl,

Thank you for your business and 5 star review.

Cliff Hergemueller
Service Manager
303-577-2272

SH
Shane H.
Denver, CO
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Great service!
The staff was attentive, prompt, and thorough. It's nice to still find good customer service.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/14/2018

Shane,

Thank you for your business and 5 star review, see you next visit.

Cliff Hergemueller
Service Manager
303-577-2272

FV
Fernando V.
Denver, CO
2013 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
The people are always kind and good to me. Alex always takes good care of me
I never have any problems when I go in. The service is great
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/13/2018

Thank you for your 5 star review

Cliff Hergemueller
Service Manager
303-577-2272

Verified Customer
Firestone, CO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2018 Category: Service
Love my Hyundai
Friendly service.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/13/2018

Thank you for your 5 stars and post on google.

Cliff Hergemueller
Service Manager
303-577-2272

DG
Deja G.
Denver, CO
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Awesome service!
Very great customer service. They were able to tell me exactly what was wrong with my car along with some other things I might want peek at soon. Only thing I didn’t like is how pricy my fix was.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/13/2018

Deja,

Thank you for the kind words and you 5 stars

Cliff Hergemueller
Service Manager
303-577-2272

DH
Diane H.
Aurora, CO
2012 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
trustworthy service my car feels good I feel good
see you again
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/13/2018

Diane,

Thank you for your business and 5 stars

Cliff Hergemueller
Service Manager
303-577-2272

KC
Karen C.
Strasburg, CO
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Fast and dependable service
Service here has always been fast and dependable. My car always goes in on time and is done being serviced before the time frame given. I've never had any problems with any service done. Alex, my service advisor, was excellent to work with.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/09/2018

Karen,

Thank you for your kind words,your business and 5 stars

Cliff Hergemueller
Service Manager
303-577-2272

HP
Hailey P.
Denver, CO
2010 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Very Helpful
Staff was helpful and kept me informed the whole time of what was going on!
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/09/2018

Hailey,

Thank you for your business and 5 star review

Cliff Hergemueller
Service Manager
303-577-2272

Verified Customer
Denver, CO
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Service
Quick service!
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/09/2018

Thank you for 5 stars and you business

Cliff Hergemueller
Service Manager
303-577-2272

DB
David B.
Aurora, CO
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Great People & Great Service
The people at Shortline are awesome. They have treated me very well. They do quick great work on the car. I have been treated like family. I will be taking the car to them for all servicing.

The Hyundai Sonata is a great car.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/09/2018

Thank you for your 5 star and your business

Cliff Hergemueller
Service Manager
303-577-2272

Verified Customer
Denver, CO
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Oil Change
Set an appointment, showed up on time and Hyundai did the job in a timely manner. In and out in less than an hour. Good job.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/09/2018

Thank you for your 5 stars

Cliff Hergemueller
Service Manager
303-577-2272

TR
Tana R.
Aurora, CO
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Taña
They did a great job, honest, knowledgeable, professional and the fees were very reasonable! I was very pleased with the service!
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/08/2018

Tana,

Thank you for your feedback and 5 star review, see you next visit.

Cliff Hergemueller
Service Manager
303-577-2272

Verified Customer
Aurora, CO
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Great Service
Always great.
CLIFFORD H., Service Manager from Shortline Hyundai responded on 08/08/2018

Thank you for your 5 star review and your business

Cliff Hergemueller
Service Manager
303-577-2272