Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

127 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


GL
George L.
Fairview Heights, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Barbara. She said they always get good service from them and they are reasonable.
This review was collected via phone interview by Customer Research Inc.

HT
Heath T.
Illinois
Honda Odyssey
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Spoke with Heidi. She said they have good service and they are honest.
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Illinois
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Spoke with Don's wife. She said the staff got her in quickly. The service was prompt and they successfully solved the issue. They dealt with things very professionally.
This review was collected via phone interview by Customer Research Inc.

CW
Caryn W.
Illinois
Kia Sorento
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Caryn said she asked the staff to do some work on her vehicle. They told her that they believed it had already been done when it has not.
This review was collected via phone interview by Customer Research Inc.

FE
Francis E.
Illinois
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Francis said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

LL
Lisa L.
Illinois
Buick Terraza
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Lisa said the staff did great job with the service they provided.
This review was collected via phone interview by Customer Research Inc.

EM
Emilly M.
Illinois
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Emilly said overall, the people at this business are really easy to work with. They take all her considerations into account, for example, her budget, and what is immediately necessary versus what can wait a little bit.
This review was collected via phone interview by Customer Research Inc.

DF
Dennis F.
Illinois
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Dennis said he had been using the business for about 40 years. The staff are competent, and he has never had to bring a vehicle back for the same problem after they serviced it.
This review was collected via phone interview by Customer Research Inc.

TS
Trish S.
Illinois
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Trish said her husband took the vehicle in and he has no complaints.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Illinois
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Rodney said he has known Mike for a long time. He has always done good work for him and everything works like it is supposed to when he gets it back.
This review was collected via phone interview by Customer Research Inc.

SM
Sharon M.
Illinois
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Sharon said she's been going to the business for a long time.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Illinois
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Jim said the business always provides great work.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Illinois
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Robert said he had a pretty good experience.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Illinois
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Bill said he likes the service.
This review was collected via phone interview by Customer Research Inc.

MB
MARK J B.
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Absolutely THE BEST. 5 stars. AAA, Two thumbs up. You've found the holy grail of auto repair shops.
Exceptionally friendly interaction with Mike at the front (plus, he knows everything about your car). Master Zen technicians in the back--it's ALWAYS done right. If the problem is not what you thought it would be, they'll tell you the real truth about it and give you an estimate that will be all but spot-on. I can't believe how reasonably priced these guys are--I can actually afford car repairs here. Don't waste your time looking anywhere else--this is the best shop you can find.

KM
Karen M.
Illinois
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Karen said that she has used the facility for a long time, they are honest with her, and their prices can't be beat.
This review was collected via phone interview by Customer Research Inc.

DH
Dennis H.
Illinois
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Dennis said the business always provided good work.
This review was collected via phone interview by Customer Research Inc.

JC
Jp C.
Illinois
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
JP said that he and Simon's facility go back a long ways. He has several vehicles and takes them all there. He's brought people from out of state to benefit from what he does, how much he charges, and the quality of his business practices.
This review was collected via phone interview by Customer Research Inc.

CA
Cephas A.
Illinois
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Cephas said the service is always fantastic.
This review was collected via phone interview by Customer Research Inc.

RH
Remy H.
Illinois
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Remy said, he has used them a long time.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 127 in total