ReScore Reviews™ (9)

ReScore
Overall Rating 4.7777778/5Overall Rating 4.7777778/5Overall Rating 4.7777778/5Overall Rating 4.7777778/5rating 4.7777778
Original
Overall Rating 2.22222/5Overall Rating 2.22222/5rating 2.22222rating 2.22222rating 2.22222
89% Would Recommend
100% Business Response
Latest Review 1 day ago
Pastora B. on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fair price"
very corteous people
Vehicle: 2010 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 09:12 PM
Chris L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Great work with a smile
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/20/2017 06:18 PM
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient "
N/A
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/19/2017 04:55 PM
Kay S. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Even without an appointment, your service department provided the service right away. Service Rep was terrific.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:51 AM
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast and Punctual
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 10:00 AM
Verified Customer on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Went to get my car serviced forntje 1st time.amd Tina was great. She was very friendly and my service was completed in a timely manner
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/14/2017 06:57 AM
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Service was great. People were friendly.
Vehicle: 2003 Hyundai Sonata
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 08:51 PM
Yafei C. on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Disappointed visited "
It took more than 2 hours to complete just oil change and tires rotation service. Only black coffee and sugar offered in the waiting area. Disappointed visit.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 03:15 PM
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Easy"
Making an appointment via my mobile app was a breeze. Dropping off the car was quick and the type of service I was going to receive was explained to me along with the cost - which was fantastic. I was given options and they didn't try to overcharge me. Best of all - they washed and vacuumed my vehicle!! It was done much quicker than I expected!! I love Hyundai!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:46 AM
Steve W. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Although I feel 90+ minutes is a bit long for an oil change and tire rotation I am happy with their service and will continue to service my Hyundai here.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 09:54 AM
Connie M. on 10/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Kind, Polite, Timelines"
Good Job, Thank you very much, Great Service writer. Very professorial!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/06/2017 12:35 PM
Mark E. on 10/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Santa Fe Recall service "
Ok service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/06/2017 12:12 PM
Lawrence O. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close to home."
I purchased my vehicle in San Jose, but the time for service and the drive up took up half of my day.
Gilroy Hyundai provides the same service, and a shorter wait time.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/04/2017 09:58 AM
ELEANOR B. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service adviser and repair staff are great and professional."
Same as above
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/03/2017 01:49 PM
Tamara V. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly staff/Good Service"
This is my 3rd. Hyundai from this dealership. I have always had great service. No issues.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 10:29 AM
Alice F. on 09/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Some problems"
Car windows were a mess not wiped just streaked and dusty
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/30/2017 07:58 PM
April C. on 09/29/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not shown Customer Care "
Show your Customers that you CARE....We spend good money to buy a car and maintain it through a dealer; we are paying for customer service we should get great or at least good customer service.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/29/2017 10:33 PM
Verified Customer on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous service advisor and manager"
Came in at busy time and the manager jumped in to help the crowd. Both of them stay energetic and courteous all the time. Great spirit!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/21/2017
Service Type: Maintenance
Review Created: 09/29/2017 05:35 PM
RONALD F. on 09/29/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Airbag warning repair"
Lack of assistance in starting scheduled diagnosis of airbag warning. Warning light still comes on after supposed repair, plus part broken during repair. Need to return for additional repairs.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 09/29/2017 08:31 AM
Suzanne R. on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service from all staff "
Yes if they quality work done
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 09/28/2017 09:47 AM
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