You are very welcome, thank you for continuing to trust us with your vehicles.
Upfront and honest is the only way to go. Glad you feel comfortable here. Thank you!
Glad we were able to get your vehicle in so quickly and correctly repaired before the weekend. Thank you for any recommendations.
Thank you for your confidence in us and recommendations are what keep us going.
Thank you Mary, we appreciate it.
Glad we were able to get you in at the end of the day and safely back on the road.
Thank you, much appreicated.
Glad we were able to take care of your vehicle so quickly. Thank you for being a loyal customer of ours.
We are glad to hear that we are your only shop for repairs. Always try to be fair and honest. Thanks you!
You are welcome! Thank you for your continued support.
After speaking with the customer, confirmed that the oil she saw was actually hydraulic fluid from the struts, which have been ordered per her request and she has scheduled for those repairs to be done. The burning smell is actually from some plastic stuck on the exhaust from when it was replaced. Customer was satisfied with us reaching back out to her and addressing her concerns.
Its always best to get to the right answer, so whatever we need to do we make sure to take care of it. Glad to hear everything worked out well.