Superior Hyundai Of Beavercreek

Brought vehicle in due to fuel
Leak at high pressure fuel line/ fuel pump that was a result of the engine replacement performed under recall last year. The fuel line could of been Mis aligned or over torqued. This is listed as a recall but not showing up for this specific vehicle. The device advisor/s were unwilling to do anything at the dealership level and I was told I had to call Hyundai . ( pretty sure the sign said Hyundai when I walked in.) I had to call customer affairs and be assigned a case manager. Long story short , three weeks later the repairs were approved under the recall. I received no communication from the dealership on the status of my car. I had to call to find out that they were working on it. The car was filthy when returned, inside and out. It was not that way when it was dropped off.

The service department provides great customer service, keeps you informed and are a pleasure to work with!

I’ve been going to Superior Hyundai for a few years now and they have always done a great job. Highly recommend.

Hands down the best around

John always friendly and knowledgeable. Went in for my 60000 mile maintenance. Took a little over 2 hours which was great as I was told would be around 3. Can always count on them to do what they say they are going to do.

😀

Great guys
Ask when.you schedule appointment how long you will be there. Oil Changes shouldn’t take more than an hour. And don’t call me at 7:45 in the morning to take a survey.
Great guys in service. I suspect they are short handed. That’s the fault of the front office

The easy of getting in and out of the Dealership.

Had a slow leak in my tire. I guess it was too close to sidewall to plug.( never saw the actual tire) car only has 10,000 miles so tires are hardly worn. Bought car at Beavercreek Hyundai and they wouldn’t give me a break on the tire. I also bought the extra extended coverage it also didn’t cover tire. So had to buy new tire ... took 5 days to get car back to me, and car wasn’t washed like they say they do for you.
Since my car has the recall on power train and they are giving money back to owners in lawsuit you would think they would have been more generous.

Good service

Comments.....

John Clayton and Jason are top notch. There techs are also. Thank you for everything.

Everyone was friendly prompt and professional

Everyone that I deal with is extremely nice. They go out of their way to accommodate you. Clayton is always very helpful.

ALL THE SERVICEWAS VERY GOOD.