Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(602 Reviews)

99% Would Recommend
Latest Review 10 days ago

Reviews


TM
Tim M.
Sioux Falls, SD
Chevrolet Chevy Express
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2019 Category: Service
Spoke with Tim's wife. She said the vehicle was brought into this business, and they did not know what was wrong with it. The staff told them it was a ball bearing issue, and at that point, they were not sure what they wanted to do about it. Unknown to them, the staff went ahead and fixed it without giving them a price or asking for authorization. After two weeks of not hearing anything, they contacted the facility and were told the vehicle had been sitting there finished, and the price was $500. When they replied they had never authorized any work, the staff member had a temper tantrum. Somebody called back later and said if they did not want to pay for the service, they would compromise and let them pay the storage fee, which was $700. They do not want to pay this amount and have not heard from then since or seen their vehicle.

DA
Douglas A.
Sawyer, ND
Ford F-150
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/30/2017 Category: Service
Spoke with Connie. She said this business had to take out her alternator to replace the water pump. She hadn't gotten 50 miles out of town before something happened to her alternator. She was 580 miles from her home when this happened. She would not recommend them for service based on the issues stated.

CA
Craig A.
Sioux Falls, SD
Dodge Caravan
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/18/2017 Category: Service
Craig said he would not recommend them due to their prices.

JO
Jeremy O.
Tea, SD
Chevrolet Impala
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/20/2014
Easy to work with and reasonable pricing
They are good!

BO
Bob O.
Sioux Falls, SD
Chevrolet Traverse
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/17/2018
Estimate
The service was great but I was given an estimate of $200 to $300 for this repair but the actual bill was over $500.
Terry S., Owner from T.D.S. Auto Repair, Inc. responded on 01/29/2018

Terry from T.D.S. Auto Repair:  I'm glad we were able to understand each other about the last bill I did a poor job of following.  My review people will likely do a follow up. 


JL
Joseph L.
Harrisburg, SD
Mazda 6
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/29/2016 Category: Service
Joseph said normally he has good experiences at this facility. This time it was just a simple radiator hose replacement and they kept the vehicle for 4 days. They did not call him and two days later, he called and was told they had ordered the parts. Two days later, he called them again and was told the hose did not arrive. It was a horrible experience and will not recommend them for this reason.

BS
Brian S.
Sioux Falls, SD
Dodge Grand Caravan
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/23/2014 Category: Service
Brian said he was given one estimate and when he went to pick up his vehicle, the cost had doubled. He was never called. He was just expected to pay the bill and that was very disappointing since he has been doing business with this facility for some time. So, he will not be recommending this facility to anyone based on this experience.

KH
Kirbey H.
Corsica, SD
Chevrolet Monte Carlo
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/22/2019 Category: Service
Spoke with Bennett. He said they are super. They are always pleasant over the phone and very professional.

LK
Lyle K.
Sioux Falls, SD
Chevrolet Impala
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/28/2018
Not all work performed as requested.
Terry and Co. has always done great work for my fleet of vehicles but this time they missed the mark. They did a great job on the brakes and rotors. They installed tires but not the ones that I requested. I researched the Cooper tires and wanted the Ultra Touring because of their better driveability on snow but they put the Grand Touring tires on. I wanted the transmission fluid & filter changed but they just flushed & changed the fluid. As a service technician I know that flushing does not remove the sediment in the transmission pan, in fact it stirs it up and it tends to plug the valve. Suspension noise not addressed. Overall I am satisfied with the work performed and will return in the future.

SH
Scott H.
Sioux Falls, SD
GMC Sierra 1500
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/17/2018 Category: Service
Scott said the staff did more work than he'd asked them to do.

BT
Brain T.
Sioux Falls, SD
Subaru Outback
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/27/2017 Category: Service
Brain said the business wasn't friendly or helpful at all.

SH
Scott H.
Sioux Falls, SD
GMC Sierra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/31/2016 Category: Service
Spoke with Scott. He said he went to pick up his vehicle, but had to wait the next day because this business closed before their scheduled hours.

CS
Craig S.
Sioux Falls, SD
Ford Fusion
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/19/2016 Category: Service
Craig said they did a fine job, but there is always room for improvement.

RW
Randy W.
Sioux Falls, SD
GMC Yukon XL
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/20/2015 Category: Service
Randy said this business was nice and they let him use their courtesy vehicle, but they had his vehicle for a week.

JL
Joe L.
Sioux Falls, SD
Ford Taurus
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/10/2014 Category: Service
Joe said this business was good and able to fix the Taurus he brought in for service on this visit. However, a vehicle he brought in for servicing a coolant leak on a prior visit, is now leaking oil. Due to his prior experience, he would not recommend this business.

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