Teton Hyundai Of Pocatello


Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

176 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
99% Would Recommend
77% Business Response
Latest Review 1 day ago
Verified Customer on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service, great value"
The whole process was great. I stopped by for the first time and they had an appointment for me the next day. The next morning I dropped my car off, and they shuttled me to work. No waiting. I received a call when it was complete, with an offer to come pick me up. My vacuumed, washed car was waiting for me and the paperwork was completed with no wait. Great value for a low price. No reason to pay just as much or more anywhere else when I can get it done for this price at the dealer.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 09:56 AM
Beatrice May T. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice and fast"
Came in and got out fast. Service is always excellent!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/19/2018 04:32 PM
Jerry C. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Kevin and crew are very friendly and provide excellent timely service.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/11/2018 09:12 AM
Souan T. on 02/05/2018
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"Friendly and Honest Service"
I always enjoy taking my car for service at this dealership; they are very friendly and fast.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/01/2018
Service Type: Repair
Review Created: 02/05/2018 08:20 PM
Verified Customer on 02/04/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"The brand and people are cordial. It is okay to deal with them but wish the wash and cleaning was done with some pride"
new building is nice
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/29/2018
Service Type: Repair
Review Created: 02/04/2018 10:47 PM
JOSHUA P W., Warranty Administrator at Teton Hyundai Of Pocatello responded on 02/05/2018

Hello

Thanks for taking the time to call me back and discuss your service. As I stated, I have spoken to the wash team, and emphasized that how your vehicle looks when we are done with it is as important as the oil service. We will use this opportunity to make adjustments to our process. We hope you see a difference at your next visit.

Feel free to let me know if there is anything else you feel we can do to improve your next visit to Teton Hyundai. We thank you for your continued support, and look forward to seeing you at your next service appointment.

Joshua Willes
Teton Hyundai
(208)417-0844
jwilles@tetontoyota.com
Lynda H. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept"
I'm from California and from the moment I spoke to them on the phone to the time my service was done they were all very professional and courteous. The cleanliness of restrooms and lounge was at the top! Thanks again for your great help
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/01/2018 11:54 AM
Verified Customer on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people, good vehicles, good service"
Excellent place to buy a car and have one serviced. People are friendly, helpful and the vehicles are great.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/30/2018
Service Type: Repair
Review Created: 02/01/2018 11:50 AM
Dustin H. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, Caring people"
Took the car in for an oil change and they changed my tail light bulb for free! Thanks guys.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/26/2018
Service Type: Repair
Review Created: 01/31/2018 07:27 PM
Alan W. on 01/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt friendly service"
The service department is awesome
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/23/2018
Service Type: Maintenance
Review Created: 01/29/2018 09:24 AM
Verified Customer on 01/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great customer service!
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Repair
Review Created: 01/27/2018 04:45 PM
Vauna W. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on my Hyundai Santa Fe"
Always ready when you arrive. They get the work done fast. Very friendly!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/25/2018 08:26 PM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I recommend teton hyundai
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:05 PM
Todd H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Typical Oil Change"
As always Teton Hyundai of Pocatello has excellent customer service. This particular appointment they were able to get me in within 30 minutes of my call. I was able to get a ride back to work, and picked up to get my car.
Vehicle: 2007 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:46 AM
Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Always clean and promptly taken care of. Friendly staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 06:54 PM
Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
These guys take good care of my car. And me
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 10:08 AM
Verified Customer on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"New facility on uelllowstone nice"
So far we love the new turbo. Hang on.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/11/2018 07:52 AM
Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice customer service"
good work
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 11:58 AM
John R. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quite Surprised"
Came in for a recall fix and they did so much more. Car was returned cleaned and ready to go. Quite pleased with the excellent and timely service.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 06:56 AM
Toni C. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kevin Hall"
When I drove up Kevin saw me and immediately opened the bay door so I did not have to get out in the cold. Now that's great service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/02/2018 08:30 AM
Verified Customer on 12/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Vacuum bettet"
Fine
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/20/2017 02:20 PM
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