LARRY H. on 10/20/2017
"Car repair"
Great service
Vehicle:
Nissan Versa
Service Date:
10/09/2017
Review Created:
10/20/2017 09:58 PM
randy l. on 09/20/2017
Recommended
Verified
"They do NOT KEEP THEIR WORD!!!"
VERY UNFRIENDLY ON THE PHONE AND IN PERSON (bob and shawn). Lied to me about the service they said they would provide. Can't be trusted!
Service Date:
09/20/2017
Review Created:
09/20/2017 07:03 PM
Bob M. at Cappy's Tire & Auto Service responded on 09/21/2017
Sorry to hear you feel that way. We provided a printed quote for 2 tires to you. Because when you came in you said you wanted a price for 2 tires. It clearly says on the quote 2 tires. Some how you thought it was for 4 tires. When you came in you told Shawn you wanted 4 tires. So he put 4 tires on. When you stated it was too much, we offered to take the 2 tires off. But you didn't want that either. At least twice before the work was done you said it was a "great deal.' Never did you say it was a great price for 4 tires. If you had it would of set off a red flag to us that you didn't understand the quote we had given you was for 2 tires. I'm proud of our service and I'm proud of my employees. If we can be of service to you in the future we would be happy to help.
RICHARD-PAM C. on 09/16/2017
"In and out in a flash!"
I had to leave my Van early, they got it in and out early! Even before it was time. THANKS
Vehicle:
Chrysler Town & Country
Service Date:
09/14/2017
Review Created:
09/16/2017 06:00 AM
Bob M. at Cappy's Tire & Auto Service responded on 09/18/2017
Thank You! We appreciate the business!
CLARENCE P. on 09/14/2017
"lube job tire rotation"
great service
Vehicle:
Chrysler 300
Service Date:
09/13/2017
Review Created:
09/14/2017 06:38 AM
Bob M. at Cappy's Tire & Auto Service responded on 09/18/2017
Thank You!
LISA S. on 08/30/2017
"Fast, Friendly Service"
Needed front struts replaced on my 2011 Jeep Grand Cherokee and Bob had the parts delivered in 48 hours and installed. His staff is always super efficient and friendly!!! And they definitely go above and beyond to help out by just looking at something and telling me if it actually needs fixed or not, without charging me. I can't praise Cappy's enough for all the help and good work they've done for me over the years!!! Thanks guys!!!!!
Vehicle:
Jeep Grand Cherokee
Service Date:
08/25/2017
Review Created:
08/30/2017 06:37 PM
Bob M. at Cappy's Tire & Auto Service responded on 09/05/2017
Thank You for the nice comments! I truly appreciate it.
LARRY P. on 08/30/2017
"Cappy's"
Bob and his people do a great job of getting you in and out.
Vehicle:
Nissan Versa
Service Date:
08/28/2017
Review Created:
08/30/2017 07:46 AM
Bob M. at Cappy's Tire & Auto Service responded on 09/05/2017
Thank You! We are glad we could help.
ROD-PEG R. on 08/30/2017
"I have a flat tire"
What life savers these guys are. Flat tire on Sunday knew would not make it out of garage Monday. They have the leave your key box so Monday morning my car was ready by 7:30 am. When I called
Vehicle:
Subaru BRZ
Service Date:
08/28/2017
Review Created:
08/30/2017 06:35 AM
Bob M. at Cappy's Tire & Auto Service responded on 09/05/2017
Thank You! We appreciate your kind words.
JEFF H. on 08/28/2017
"Great service"
Great people.
Vehicle:
Oldsmobile Intrigue
Service Date:
08/16/2017
Review Created:
08/28/2017 06:29 AM
Bob M. at Cappy's Tire & Auto Service responded on 09/05/2017
Thank You we appreciate you taking the time to comment.
JENNIFER M. on 08/16/2017
"Oil change "
Fit me in in an emergency. Thank you!
Vehicle:
Toyota Prius
Service Date:
08/15/2017
Review Created:
08/16/2017 09:09 PM
Bob M. at Cappy's Tire & Auto Service responded on 08/21/2017
You are more than welcome. Thank You
JOHN T. on 08/04/2017
"regular checkup"
Fast and thorough!!
Vehicle:
Toyota Prius
Service Date:
08/03/2017
Review Created:
08/04/2017 08:58 PM
MAGGIE V. on 08/04/2017
"LOW ON AIR..."
Noticed a tire lower than others and needed to be able to use my vehicle. Stopped in at Cappy's and spoke with Shawn about also getting a lube and oil change. Advised of it being an hour before work would start, so returned in an hour and was out in great time. Tire repaired and lube/oil change completed. Always a pleasure to do business with Bob and his STUNNING team of professionals.
Vehicle:
Chevrolet Pickup
Service Date:
07/25/2017
Review Created:
08/04/2017 08:51 AM
Bob M. at Cappy's Tire & Auto Service responded on 08/21/2017
Thanks Maggie we appreciate your business!
CINDY-STEVE L. on 08/03/2017
"Oil change"
Staff very friendly and respectful. Knowledgeable and uptodate on all things cars. Give great advise on what you think is wrong. They do not try to do something that does not need to be done.
Vehicle:
Toyota Prius
Service Date:
08/01/2017
Review Created:
08/03/2017 05:00 AM
Bob M. at Cappy's Tire & Auto Service responded on 08/21/2017
Thank You for the kind words. We Appreciate it.
DAVE-JAYNE G. on 08/02/2017
"Friendly and knowledgeable"
I had the oil changed on my 2015 Honda Pilot. Bob and his team always do a great job. I had some questions for him about another vehicle and he answered them fully.
Vehicle:
Honda Pilot
Service Date:
07/31/2017
Review Created:
08/02/2017 06:43 AM
Bob M. at Cappy's Tire & Auto Service responded on 08/21/2017
Thank You for your patronage! We appreciate it.
JEFF S. on 07/08/2017
"oil change"
Even the routine oil change is above average as they also did safety checks and tightened my wheel lugs. Great service.
Vehicle:
Dodge Grand Caravan
Service Date:
07/07/2017
Review Created:
07/08/2017 08:00 PM
Bob M. at Cappy's Tire & Auto Service responded on 07/11/2017
Thank You! We appreciate your patronage!
DON P. on 07/08/2017
"Good Work"
Good Work
Vehicle:
Toyota RAV4
Service Date:
07/06/2017
Review Created:
07/08/2017 07:36 AM
Bob M. at Cappy's Tire & Auto Service responded on 07/11/2017
Thank You!
LESLIE-BRUCE M. on 07/01/2017
"Oil change"
Just had a routine oil change at Cappy's. As usual,service was great. Car was done on time as promised. Good place to do business.
Vehicle:
Ford Mustang
Service Date:
06/30/2017
Review Created:
07/01/2017 04:10 AM
DELORES M. on 06/29/2017
"Clean and friendly"
You didn't up date my mileage. It is 32749 not thE 52,000 that you show. Please correct this.
Vehicle:
Toyota Camry
Service Date:
06/27/2017
Review Created:
06/29/2017 06:21 AM
ASHLEY C. on 06/28/2017
"Always great service!"
Always great service!
Vehicle:
Ford Fusion
Service Date:
06/27/2017
Review Created:
06/28/2017 08:58 PM
JEFF H. on 06/21/2017
"Great service"
Quick turn around.
Vehicle:
Toyota Prius
Service Date:
06/20/2017
Review Created:
06/21/2017 09:17 PM
Bob M. at Cappy's Tire & Auto Service responded on 06/26/2017
We appreciate your comment. Thank You!
AARON A. on 06/19/2017
"Great service!"
Always a good experience. We can get our car in and out quickly, done right and they are always nice and helpful!
Vehicle:
Honda Accord
Service Date:
06/15/2017
Review Created:
06/19/2017 06:07 AM
Bob M. at Cappy's Tire & Auto Service responded on 06/26/2017
Thank You Very Much!
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