Reviews
DB
DAVE-SARA B.
Newton, IA
Honda Crosstour
Verified
Customer service
It was a wonderful experiance! We appreciate the fact you got us in right away. Thank you so much!
Recommended
ML
MARY L.
Newton, IA
Buick LaCrosse
Verified
Dependable service!
Bob and his crew gives such great service! You can always trust him when he says you need something. Friendly, honest home town service!
Recommended
DH
DOROTHY H.
Newton, IA
Nissan Rogue
Verified
Trusted
I can alway feel assured I will receive the best possible service at a fair price. You can trust Bob to give you accurate information and get service provided in a timely manner.
Recommended
JF
JOE F.
Newton, IA
GMC Acadia
Verified
Great Experience as usual.
From the call to get the appointment to the call to pick up my vehicle, Bob and the team provide the best service in the area and that includes the Des Moines Metro.
Recommended
MV
MAGGIE V.
Newton, IA
Chevrolet Pickup
Verified
ALWAYS A POSITIVE EXPERIENCE!!!
That time of year for what I call "the winterization of EMILY". Dropped her off in the morning; Parker gave me a ride home; when work was completed, EMILY was returned to me, backed into the drive, as requested. The quality service, both personal and professional, is rare in a lot of work sites. Bob and his team surpass my expectations with each visit. Thanks!!!
Recommended
MY
MARK-AUDREY Y.
Newton, IA
Toyota Tundra
Verified
As always - great service!
I needed two tries and brake work done. Cappy’s did a great job and the actual cost came in a bit under what I was quoted.
Recommended
JM
JENNIFER M.
Newton, IA
Toyota Venza
Verified
Excellent service
I am so appreciative of the excellent service at Cappy’s!
Recommended
Verified Customer
Newton, IA
Ford Edge
Verified
lube job
Freaky Fast!!!! Also brought a tire issue up that was unaware of. Getting it fixed today. Complete Satisfaction!!
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 09/24/2018
Thank You we appreciate your business!@
AF
ANGELA F.
Kia Optima
Verified
Great and friendly place
Always fast and friendly service. Wouldnt go anywhere else!
Recommended
AF
ANGELA F.
Toyota RAV4
Verified
Great and friendly place
The people at Cappy's are amazing. Very friendly and I appreciate the honesty! We take all of our vehicles there.
Recommended
Verified Customer
Bondurant, IA
Ford Edge
Verified
New tires
Cappy's was quick and efficient with great prices! Bob is always so easy to work with.
Recommended
LP
LARRY P.
Newton, IA
Nissan Versa
Verified
Great Service.
The People at Cappy's do a great job of Greeting and have a way in doing the work that has to be done.
Recommended
Verified Customer
Newton, IA
Chevrolet Pickup
Verified
Helpful
We find them curtious, helpful, and we feel like they are interested in you as a customer.
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 09/04/2018
We appreciate you comments. Thank You!
JH
JEFF H.
Newton, IA
Toyota Prius v
Verified
great service
Quick in and out service.
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 07/30/2018
Thank You we appreciate your patronage!
PD
PHIL D.
Newton, IA
Dodge Journey
Verified
CAPPY'S SERVICE
Bob is amazing. He got us right in to change out our tire. He is always friendly and knowledgeable. I'm glad we found you guys.
Recommended
AL
ANN L.
Newton, IA
Ford Explorer
Verified
Quick and reliable service!
We go to Cappy’s for tire service because they are quick, reliable, friendly, and will always try to find us the best deal.
Recommended
NK
NOLAN K.
Newton, IA
Pontiac Grand Prix
Verified
Oil Change
Easy and quick scheduling. Very attentive and dependable service.
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 07/19/2018
Thanks for the review. And thanks for being are friend and customer.
Verified Customer
Baxter, IA
Oldsmobile Alero
Verified
Not an Alero; it was a pedal tricycle.
Received an email thanking us and wanting to give a review. Overall, the job performed was very good, and very reasonable! However...
The thank you we received was for bringing in a car to service, an Alero, which we haven't had for 7 years! What we brought in was an old pedal tricycle, that needed some work on the tires. We gave this company some time to work on it, as they said they would call us when it was finished. They didn't. After nearly 3 weeks, we called about if the service was completed. They said it was, and it had been finished since a couple days after we had taken it in.
As I said, the service was excellent, and the price was very reasonable (5 stars). A little better communication on when it was finished and the thank you on what item was worked on would have been much appreciated (1 star). Hence the rating of 3 stars.
The thank you we received was for bringing in a car to service, an Alero, which we haven't had for 7 years! What we brought in was an old pedal tricycle, that needed some work on the tires. We gave this company some time to work on it, as they said they would call us when it was finished. They didn't. After nearly 3 weeks, we called about if the service was completed. They said it was, and it had been finished since a couple days after we had taken it in.
As I said, the service was excellent, and the price was very reasonable (5 stars). A little better communication on when it was finished and the thank you on what item was worked on would have been much appreciated (1 star). Hence the rating of 3 stars.
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 07/19/2018
Sorry for the tardiness. We listed your vehicle as the Alero because Tricylces aren't in our data base. I believe I tranposed your phone number as well. Sometimes I just have a bad day. I apologize for not meeting your expections. Thank You for the business.
LP
LARRY P.
Newton, IA
Toyota Prius
Verified
Great Working
Bob and his people nice to work and do a great job taking care of the needs.
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 07/09/2018
Thank You we appreciate your patronage!
Verified Customer
Newton, IA
Toyota 4Runner
Verified
Best place for tires and auto service in central Iowa
I have been a customer of Bob's for almost 20 years. I have never been disappointed in the products of services.
Recommended
Bob M., owner from Cappy's Tire & Auto Service responded on 07/09/2018
Thank You! I appreciate you taking the time to respond.