ReScore Reviews™ (11)

ReScore
Overall Rating 4.2727245/5Overall Rating 4.2727245/5Overall Rating 4.2727245/5Overall Rating 4.2727245/5rating 4.2727245
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review 6 minutes ago
Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service excellence"
The lady at the service desk was very adamant about finding out whether or not the service I was getting on my vehicle was covered under warranty, which it was, and that saved me a few hundred dollars.
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 01:47 PM
Benjamin O. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service today"
In and out quickly with a smile.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/19/2018
Service Type: Maintenance
Review Created: 01/23/2018 01:38 PM
Zackery F. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 12:48 PM
Chris K. at Todd Archer Hyundai responded on 01/23/2018

Zackery, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Todd Archer Hyundai"
Would recommend this dealership to any of my family and friends! Professional yet fun environment and the salesmen and managers pay great attention to your financial situation.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/19/2018
Service Type: Repair
Review Created: 01/23/2018 12:02 PM
Chris K. at Todd Archer Hyundai responded on 01/23/2018

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your Tucson needs in the future. Thanks again. Todd Archer Service Team. Go Bruins.

Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service "
Good service. On time
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 01/22/2018 12:52 PM
Chris K. at Todd Archer Hyundai responded on 01/22/2018

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service"
I am pleased to say that once again Todd Archer Hyundai's service department provided me exceptional service. Thanks for making my routine maintenance so quick, easy and efficient.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/21/2018 07:36 PM
Chris K. at Todd Archer Hyundai responded on 01/22/2018

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Rep"
Excellent customer service from Darrell Woodin.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/21/2018 06:38 PM
Chris K. at Todd Archer Hyundai responded on 01/22/2018

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Richard H. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience"
The service was excellent at Todd Archer Hyundai. They were fast, friendly and knowledgeable. I was updated consistently throughout the process and on my way in time for work.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/20/2018 10:42 PM
Chris K. at Todd Archer Hyundai responded on 01/22/2018

Thank you Richard for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Greg F. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Eager to please"
Oil and tire rotation. They made sure all recall notices were up to date. Offered other services but not pressured
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/20/2018 06:09 AM
Chris K. at Todd Archer Hyundai responded on 01/22/2018

Greg, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Went in because of a recall but I also had an oil change coupon that I used. There was a problem with my steering column that was under warranty still. They fixed that too.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/20/2018 05:53 AM
Chris K. at Todd Archer Hyundai responded on 01/22/2018

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Michael B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service. "
Great Customer Service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:02 PM
Chris K. at Todd Archer Hyundai responded on 01/19/2018

Michael, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Charles O. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always friendly service"
ALWAYS FRIENDLY SERVICE
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 11:08 AM
Chris K. at Todd Archer Hyundai responded on 01/19/2018

Thank you Charles for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata Oil Change and recall Mx"
Great job!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/17/2018 06:08 PM
Chris K. at Todd Archer Hyundai responded on 01/18/2018

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Matt S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The only place I will service my Hyundai"
Service staff always bend over backwards to satisfy customers, and I feel like I can trust them not to try to upsell or recommend un-needed service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:39 AM
Chris K. at Todd Archer Hyundai responded on 01/17/2018

Matt, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Cecilia A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
The service was fast and the personnel were friendly and helpful. They explained the recall and what they would be doing.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 02:12 PM
Chris K. at Todd Archer Hyundai responded on 01/16/2018

Thank you Cecilia for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Lyndabeth S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They made sure they worked me in before my big road trip. The service is always top notch.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 02:11 PM
Chris K. at Todd Archer Hyundai responded on 01/16/2018

Thank you Lyndabeth for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality of work"
I called and they said the vehicle was ready and it still wasn't for over an hour. The repairs were expected to take 5 hours and they had it for about 8 hours.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 12:59 PM
Chris K. at Todd Archer Hyundai responded on 01/16/2018

Thank you for filling out the review and for the feedback. I apologize about the length of your repair. I will discuss this with your advisor to make sure this wont happen again. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Joseph P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Department "
As usual the service department provided excellent service. Friendly and efficient. I would highly recommend Todd Archer Hyundai to anyone.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 11:50 AM
Chris K. at Todd Archer Hyundai responded on 01/16/2018

Thank you Joseph for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Mary V. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Very quick and helpful and everyone was very friendly!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:53 PM
Chris K. at Todd Archer Hyundai responded on 01/15/2018

Thank you so much for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Margaret C. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"General Service appointment "
They have always been friendly & accommodating.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 09:54 AM
Chris K. at Todd Archer Hyundai responded on 01/13/2018

Margaret, thank you for filling out the review and for the great feedback. We're happy everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

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