Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1149 Reviews

ReScore Reviews™ (17)

ReScore
Overall Rating 4.1176447/5Overall Rating 4.1176447/5Overall Rating 4.1176447/5Overall Rating 4.1176447/5rating 4.1176447
Original
Overall Rating 2.1764706/5Overall Rating 2.1764706/5rating 2.1764706rating 2.1764706rating 2.1764706
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Omaha, NE
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018 Category: Service
Good experience
I have been pleased with the service at Todd Archer over the years.
CHRIS K. from Todd Archer Hyundai responded on 11/20/2018

Thank you so much for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Hopefully next time we'll earn 5 stars.Thanks again. Have a terrific Thanksgiving. Todd Archer Service Team.


Verified Customer
Papillion, NE
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Vera Cruz Servive
Great service!
CHRIS K. from Todd Archer Hyundai responded on 11/18/2018

Thank you so much for filling out the review and for the great review. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Frances H.
Bellevue, NE
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Good service
Thank you again for my piece of mind that I am driving a safe car.
CHRIS K. from Todd Archer Hyundai responded on 11/18/2018

Thank you again Frances for the great review. We appreciate your time and business. looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Edward L.
Papillion, NE
2018 Hyundai Kona
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/15/2018 Category: Service
If you enjoy being called a liar purchase your vehicle here!
I have had 2 very unpleasant experiences with the service department. I would not recommend purchasing a vehicle here and would definitely not recommend the service department. I have left several messages for the owner and have not received a call back. I left a review on google and got a message back that they would like to resolve the issue but that was just for show because no one has returned my calls.
CHRIS K. from Todd Archer Hyundai responded on 11/16/2018

Since 3 professional opinions doesn't matter for damaged done to your car including from the Hyundai district parts and service manager, hopefully you took it to a bodyshop to get another opinion like we advised. Good luck to you.


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Carol N.
Omaha, NE
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Oil change
Great and told me things in the future I need to know that needs to be done on my car.
CHRIS K. from Todd Archer Hyundai responded on 11/15/2018

Thank you so much Carol for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Kenneth F.
Bellevue, NE
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service, friendly people!
Prompt, courteous, fast service! Tom and Darrel are always easy to deal with!
CHRIS K. from Todd Archer Hyundai responded on 11/15/2018

Kenneth, thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Fredrick S.
Bellevue, NE
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Friendly, Courteous and Knowledgeable staff
Great place! Great people!
CHRIS K. from Todd Archer Hyundai responded on 11/15/2018

Fredrick, thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


Verified Customer
Papillion, NE
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Easy and convenient
Scheduling was quick and easy. Staff was very friendly.
CHRIS K. from Todd Archer Hyundai responded on 11/15/2018

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your service visit. We appreciate your time and business. Thanks again. Todd Archer Service Team.


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Brian K.
Bellevue, NE
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great service as always
Great job as always. Got me in and out in about an hour and half. Pretty good for a 75,000 mile tune up. Thanks.
CHRIS K. from Todd Archer Hyundai responded on 11/14/2018

Brian, thank you for filling out the review and for the great feedback. We're glad everything went well during your service visit. We appreciate your time and business. Thanks again. Todd Archer Service Team.


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David M.
Council Bluffs, IA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
great service
always great service and knowledgeable service people.
CHRIS K. from Todd Archer Hyundai responded on 11/13/2018

Thank you David for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Candice M.
Glenwood, IA
2012 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Great Service!
Awesome customer service. Friendly staff.
CHRIS K. from Todd Archer Hyundai responded on 11/12/2018

Candice, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Hopefully next time we'll earn 5 stars. Thanks again. Todd Archer Service Team.


Verified Customer
Omaha, NE
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2018 Category: Service
Great Service!
Todd Archer does a great job with customer service. I'm always pleased with the timeliness of services and the staff is always courteous.
CHRIS K. from Todd Archer Hyundai responded on 11/12/2018

Thank you for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Hopefully next time we'll earn 5 stars.Thanks again. Todd Archer Service Team.


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Vicki E.
Stanton, NE
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Great Service People, Great Service
I always feel confident that my Santa Fe will get top-notch service at Todd Archer. The service people are very good at what they do!
CHRIS K. from Todd Archer Hyundai responded on 11/12/2018

Thank you Vicki for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Marcus P.
Bellevue, NE
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Service
Good service
CHRIS K. from Todd Archer Hyundai responded on 11/10/2018

Thank you Marcus for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


Verified Customer
Bellevue, NE
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Service Advisors
Very knowledgeable advisors.
CHRIS K. from Todd Archer Hyundai responded on 11/02/2018

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


Verified Customer
Papillion, NE
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
My appointment
Good service fast and efficient.
CHRIS K. from Todd Archer Hyundai responded on 10/31/2018

Thank you so much for filling out the review and for the great feedback. We're glad everything went well during your service visit. Looking forward to serving your car in the future. Thanks again. Todd Archer Service Team.


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Martin M.
Mc Callsburg, IA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Quick lube
We were in and out in 45 minutes. They even washed our car. I was a little disappointed to see small scratches in the clear coat from when they towel dried it. I will make sure and ask them not to dry it next time. They are hard to see, but they showed up when we got some dust on the car later.
CHRIS K. from Todd Archer Hyundai responded on 10/30/2018

Thank you for filling out the review and for the  feedback. I apologize for the small scratches from the car wash. Just let us know next time and we wont towel dry car. Looking forward to serving your car in the future. Thanks again. Todd Archer Service Team.


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Pauline H.
Bellevue, NE
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Great Service
...excellent service and near my home
CHRIS K. from Todd Archer Hyundai responded on 10/30/2018

Thank you Pauline for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team


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Keith S.
Omaha, NE
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018 Category: Service
Great Service
Genna was very courteous and knowledgeable. Accomplished the tire rotation and alignment service quickly.
CHRIS K. from Todd Archer Hyundai responded on 10/29/2018

Thank you Keith for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.


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Joyce G.
Omaha, NE
2018 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Review
Friendly atmosphere - kept me abreast of the status of my car and finished in a timely manner.
I really like the added touch of a car wash too!
CHRIS K. from Todd Archer Hyundai responded on 10/27/2018

Joyce, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Enjoy the nice weather. Thanks again. Todd Archer Service Team.