ReScore Reviews™ (11)

ReScore
Overall Rating 4.2727245/5Overall Rating 4.2727245/5Overall Rating 4.2727245/5Overall Rating 4.2727245/5rating 4.2727245
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Brooks R. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great staff at Todd Archer Service dept."
always greeted and the work was completed and the car was cleaned and ready to go.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 03:36 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service Fast"
My 2010 Sonata received service in mid-October 2017. The mechanics repaired a door handle, flushed the coolant system, checked the other systems, belts, and fluids, and prepared the car for winter. I have owned the car since 2010, and they have cared for it since the beginning. It runs great! I highly recommend the Todd Archer Service Department.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:24 PM
Chris K. at Todd Archer Hyundai responded on 10/18/2017

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

TIMOTHY T. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tim T"
Polite and friendly workers
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/18/2017 12:05 PM
Chris K. at Todd Archer Hyundai responded on 10/18/2017

Timothy, thank you for filling out the review and for the great feedback. We're glad everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service"
They did exactly what I was asking for and also checked and fixed another repair. With the added repair/service I expected to be there for a lot longer and was in and out the door within about an hour. Once they found the issue with the additional service they preformed the person helping me walked me out to their shop and showed me exactly what was wrong. They adviser and mechanic were absolutely fantastic! I would recommend Todd Archer to all of my friends, family and any one I run into.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/18/2017 08:24 AM
Chris K. at Todd Archer Hyundai responded on 10/18/2017

Thank you so much for filling out the review and for the nice comments. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Kim D. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pretty Friendly Service "
The service associat was fantastic!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:29 AM
Chris K. at Todd Archer Hyundai responded on 10/17/2017

Thank you Kim for the great feedback on the review. We're glad everything went well during your visit. We look forward to serving your car needs in the future. Enjoy the nice weather and thanks again. Todd Archer Service Team.

Beverly H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!!"
Always Courteous! Best Customer Service!!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 07:25 PM
Chris K. at Todd Archer Hyundai responded on 10/17/2017

Beverly, thank you for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. Hopefully next time we'll earn 5 stars.

Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional "
Prompt, helpful, and professional
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 05:00 PM
Chris K. at Todd Archer Hyundai responded on 10/17/2017

Thank you for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. Hopefully next time we'll earn 5 stars.

Chris K. at Todd Archer Hyundai responded on 10/17/2017

Thanks for the 5 stars.

Verified Customer on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"timely service"
Courteous and prompt
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/16/2017 02:39 PM
Chris K. at Todd Archer Hyundai responded on 10/16/2017

Thank you for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. Hopefully next time we'll earn 5 stars.

Cathy P. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous people. Good job on work done"
Four stars
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 11:49 AM
Chris K. at Todd Archer Hyundai responded on 10/16/2017

Cathy, thank you for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. Hopefully next time we'll earn 5 stars.

Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Dept."
Darrell is always helpful and friendly as well as the others in the service department. Thank You!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/15/2017 07:16 PM
Chris K. at Todd Archer Hyundai responded on 10/16/2017

Thank you so much for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team. I will pass on nice words to Darryl

Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The technicians are knowledgeable and polite"
My vehicle was ready on atimely manner as the techs indicated
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 01:47 PM
Chris K. at Todd Archer Hyundai responded on 10/12/2017

Thank you so much for filling out the review and for the great feedback. We happy everything went well during your service visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Service"
Scheduled an oil change. I got to the dealership try at 8 am and the staff was courteous, efficient and got my car serviced, washed and vacuumed all within an hour. They even checked for any recalls on my car. I will use them for maintenance services in the future.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:39 AM
Chris K. at Todd Archer Hyundai responded on 10/11/2017

Thank you so much for filling out the review and for feedback. We glad everything went well during your service. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly staff, didn't push not needed service."
Excellent service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/11/2017 05:07 AM
Chris K. at Todd Archer Hyundai responded on 10/11/2017

Thank you so much for filling out the review and for the feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Paul Y. on 10/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer Service is great, but mechanical effort I am not so sure."
four out of five stars, only in the past I have had very good service. The same seat cowling broke before and they repaired it with no problem.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 11:56 AM
Chris K. at Todd Archer Hyundai responded on 10/10/2017

Paul, thank you for filling out the review and for the feedback. We're happy customer service went well. Sorry about the seat issue. Looking forward to serving you car needs in the future. Hopefully next time we'll earn 5 stars. Thanks again. Todd Archer Service Team.

SHARON C. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People"
Friendly and efficient & knowledgeable

Friendly, efficient and knowledgeable
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/08/2017 05:28 PM
Chris K. at Todd Archer Hyundai responded on 10/09/2017

Thank you Sharon for filling out the review and for the great feedback. We're happy everything went well during your visit. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Maria C. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service writer!"
She explained everything to me and was very courteous.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/07/2017 07:32 PM
Chris K. at Todd Archer Hyundai responded on 10/09/2017

Maria, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

Robert K. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealership in town."
In my opinion Todd archer is the best dealership in town
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/06/2017 08:18 PM
Chris K. at Todd Archer Hyundai responded on 10/07/2017

Robert, thank you so much for filling out the review and for the great feedback. We're happy everything went well with your visit. I agree i think were the best Dealership in town also. Looking forward to serving your car needs in the future. Thanks again. Todd Archer Service Team.

SHANETTE S. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Great service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/30/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:39 PM
Chris K. at Todd Archer Hyundai responded on 10/06/2017

Shanette, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car need in the future. Thanks again. Todd Archer Service Team

Grete S. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service "
Get me in and out in a reasonable amount of time
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 10/02/2017
Service Type: Maintenance
Review Created: 10/05/2017 05:34 AM
Chris K. at Todd Archer Hyundai responded on 10/05/2017

Grete, thank you for filling out the review and for the great feedback. We appreciate your time and business. Looking forward to serving your car need in the future. Thanks again. Todd Archer Service Team

Lyndabeth S. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you, Eileen "
Eileen was able to get my oil changed the same day I had the protection package done so I wouldn't have to make another trip to Bellevue. Above and beyond!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 09:00 AM
Chris K. at Todd Archer Hyundai responded on 10/04/2017

Thank you Lyndabeth for filling out the review and for the great feedback. We're glad everything went well during your visit. Looking forward to serving your car in the future. Thanks again. Todd Archer Service Team.

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