Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Luis C. on 08/03/2013
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Luis said this business kept his vehicle for one month without keeping him informed on the status. He took his vehicle in to them for a front bumper to be repaired and was told they could do same day service. He was not given an estimate of time as to how long his vehicle would take. After waiting for one week and not hearing from them he went in person to ask about his vehicle. He was told they needed to still get to it but was not given a reason for the delay. He was not satisfied with the communication for the reasons stated. He would not recommend them to others for the reasons mentioned.
Category: Collision
Service Date: 07/22/2013
Review Created: 08/03/2013
This review was collected via phone interview by Customer Research Inc.