Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Mckainledy F. on 02/03/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Mckainledy said something was done to the vehicle that he didn't request and he was charged for it. He had to call them for information. He said he was not satisfied with the estimate because he only told them to diagnose why the check engine light was on and to not worry about the air bag light because he had already done a diagnosis on the issue. He said he was upset that he was charged twice for it. He was not happy with the communication for the above reasons. He didn't notice the extra charge on the bill until later.
Category: Collision
Service Date: 01/26/2012
Review Created: 02/03/2012
This review was collected via phone interview by Customer Research Inc.