Tom Williams Collision Center

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

1972 Reviews

94% Would Recommend
Latest Review over 1 year ago

Review for Tom Williams Collision Center
Donald G. on 03/07/2014
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Donald said he had an issue with the amount of time it took them to repair his vehicle. They made repairs to the wheels but one of the wheels is still bent and he is not satisfied with it. He is not happy because they gave his vehicle back to him with the bent wheel, which they did not replace with a new one. The wheel is bouncing more than the others and he has to take his vehicle back so they can fix it properly. He had to wait nine extra days for his vehicle. He had to call them several times to get a hold of the right person. They did not return his calls when he left them messages.
Category: Collision
Service Date: 02/28/2014
Review Created: 03/07/2014
This review was collected via phone interview by Customer Research Inc.