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Tom Wood Collision

Average Score
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
1.6
(4 Reviews)
-80
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Score Details

5 stars
<1%
4 stars
20%
3 stars
<1%
2 stars
<1%
1 star
80%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-80
Net Promoter Score ®

Business Details

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(317) 848-6707
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* No Time Zone provided
9727 Bauer Dr Indianapolis, IN 46280-1904
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Tom Wood Collision's Reviews
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
1.6
(4 Reviews)
Write a Review
Recent Reviews
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Mark S.
SUBA Outback Touring w/Continuously Variable Transmissi
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2024
verified customerVerified Customer
8
Bad start, better ending.
I tried two times to schedule an appointment and did not receive a return call to make an appointment. I had to go in person in order to schedule the vehicle drop-off. Once scheduled, Chris became my contact with the collision center. He kept me informed as to what was happening, and assisted me with dealings with the insurance company. While it was disappointing when a part shortage drastically increased the amount of time my vehicle was at the shop, this would have been the case no matter what repair center I had chosen. And it is likely that Chris' actions to find the part at another Subaru dealer ended up shortening the wait time by a fair amount. From what I see and experience so far, the repair work done was quite thorough and complete.
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