Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88
4.9

( 51 Reviews )

100% Would Recommend
Latest Review 5 days ago

Reviews


CB
Cythia B.
Detroit, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Cynthia said the business was very professional, they got the job done and had quick service.
This review was collected via phone interview by Customer Research Inc.

PC
Philip C.
Livonia, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Philip said that they have good service reps there.
This review was collected via phone interview by Customer Research Inc.

RC
Retonia C.
Detroit, MI
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Retonia said that she had a good, quality service.
This review was collected via phone interview by Customer Research Inc.

CF
Cassandra F.
Oak Park, MI
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Cassandra said that she is truly satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

LP
Lance P.
Farmington, MI
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Lance said the business was recommended to him. His father-in-law was impressed with them and now he is.
This review was collected via phone interview by Customer Research Inc.

MJ
Maria J.
Southfield, MI
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019 Category: Service
Maria said she loves the service.
This review was collected via phone interview by Customer Research Inc.

WL
William L.
Detroit, MI
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
William said everything is good with his experience at this business, so far. He noted they are pretty good, pretty decent, no problem so far, and the parts come with a lifetime warranty.
This review was collected via phone interview by Customer Research Inc.

JP
Jean-Luc P.
Farmington, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019
Very clean, comfortable waiting room, respectfull, friendly, knowledgeable staff and Manager
yesterday morning I took my Toyota Avalon for brakes, AC Freon Refill , and Msc issue.
My son took his Traverse for check engine light.
By the end of the day everything was professionaly fixed with no more issue to worry about.
I usually go to Dealership until my barber refers me to total car care Care a few months ago.
Very good quality work at reasonable price, no more dealership for me.
Kudos and keep up the good work Total Care.

KN
Klajdi N.
Wayne, MI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Klajdi said service is great and the customer service is even better at the place.
This review was collected via phone interview by Customer Research Inc.

AB
Al B.
Livonia, MI
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
Al said the employees are pretty nice, but he still has a problem that didn't get fixed.
This review was collected via phone interview by Customer Research Inc.

BG
Bob G.
Northville, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Bob said the employees provided excellent service. They completed the service right. The service price was affordable.
This review was collected via phone interview by Customer Research Inc.

RA
Ron A.
Northville, MI
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Ron said he has no complaint about the service.
This review was collected via phone interview by Customer Research Inc.

SJ
Sarthak J.
Livonia, MI
Mazda Mazda6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2019 Category: Service
Sarthak said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

YH
Yousef H.
Livonia, MI
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Yousef said the service was prompt and good. The prices were fair.
This review was collected via phone interview by Customer Research Inc.

LW
Lenard W.
Livonia, MI
HUMMER H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Lenard said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

DB
Darryl B.
Detroit, MI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Darryl said he was told no one could beat this business's prices so he went and checked them out. He was satisfied with the service at the time.
This review was collected via phone interview by Customer Research Inc.

RF
Randolph F.
Detroit, MI
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Randolph said the staff did a good job and were respectful. He is going back for an oil change and would definitely recommend the business.
This review was collected via phone interview by Customer Research Inc.

FL
Felechia L.
Redford, MI
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Felechia said that she liked the place's service. They were very honest and trustworthy.
This review was collected via phone interview by Customer Research Inc.

LR
Laeja R.
Detroit, MI
Dodge Dart
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2019 Category: Service
Laeja said the service was great at the business. However, she was told she would have her vehicle the same day which was Thursday, but she did not get it back until Friday because of electrical work.
This review was collected via phone interview by Customer Research Inc.

AS
Ariel S.
Southfield, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Spoke with Ariel's mom. She said they are happy with this business, and the vehicle is safe.
This review was collected via phone interview by Customer Research Inc.