Charlotte, NC 28273
4.0 miles away
Review for Town & Country Toyota Body Shop
Dorothy R. on 03/31/2011
Spoke with Geisha. She stated she did not rate her overall experience with this business a 5 because after she picked up her vehicle, she noticed that a black rubber piece inside the trunk looked warped. She explained she called this business about the issue and they told her she had to call the other involved party's insurance company about the rubber piece. She added that this business told her they would get in touch with her, but she hasn't heard from them, and she hasn't heard back from the insurance company either. She got her vehicle back 2 or 3 days late because Alan, the person who helped her with everything, found additional damage. This business did not give her an estimate, the insurance company did the estimate. Alan was awesome and she appreciated him finding the additional damage to her vehicle. She concluded her vehicle looks good.
Service Date: 03/17/2011
Review Created: 03/31/2011
This review was collected via phone interview by Customer Research Inc.