business image

Toyota Universe

Average Score
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(6 Reviews)
-33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

Categories
Contact
(973) 785-4710
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
1485 U.S. 46 Little Falls, NJ 07424
Toyota Universe's Reviews
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2.5
(6 Reviews)

LM
gravatar
Lu M.
Framingham, MA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/25/2019
Freak show!!!
The horror story began when the car was advertised for 2 different prices.

I contacted the dealer and the they told me that the lowest value was correct.

I informed that I was over 200 miles away and would only go if the value was what we agreed. They said yes, and that I could go.

I left my house (another State) at 3:30am and went to the store. Once there the conversation changed completely, and tried to charge me $ 3,000.00 more than we had agreed.

After much discussion, he charged me $ 1,100.00 over the top, but I paid the extra price. Because the car was good and I didn't want to miss my trip.

Payment was total in cash. But...... This was just the middle of the nightmare.

I waited more than 3 hours to release the documentation.

When I asked for the car title, the salesman told me that he WOULD NOT give it to me at that time, but would mail me between 7 and 10 days. Even knowing from the beginning that I live in another state and need the title to go to RMV.

That is, after disregarding the price, hold me for more than 4 hours, receive the money ... He said he would not give me the car title.

I considered it a complete lack of respect, honesty and transparency ... I lost my time, my work day, my trip, I was at a loss and without the car.

I never recommend it to anyone.
Not Recommended
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(434 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(120 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1 Review)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(548 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.