ReScore Reviews™ (4)

ReScore
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Harvey C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly service"
General Maintainance
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 05:13 PM
Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Service"
Absolutely amazing service from Justin. He is very prompt and keeps me up to date on information pertaining to my vehicle, and he always smell so good. Keep up the great work Justin.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:36 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/20/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always a positive experience at Tysinger
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:35 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/20/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly, courteous and professional.
Vehicle: 2005 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/19/2017 11:57 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/20/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

GLENNETTA J. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
The customer service is excellent and love that y’all have shuttle service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/18/2017 04:59 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/20/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Great atmosphere and employees make you feel comfortable while you wait
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 01:31 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/17/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Harriet R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fulfilling every need "
I just wanted to take the time out to thank you Crystal Hogge for the wonderful customer service yesterday. I appreciate Crystal for making sure I was able to get an appointment the very next day after just walking in Monday evening with questions. Not to mention how she took in consideration the time frame I was working with, and also providing transpiration to get me back to work in a timely fashion. Crystal really made what I thought would be a hassle, an easy process! I look forward to continuing business with you all. Thanks again!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 11:57 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/17/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Sirena S. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Too many follow up emails but great service overall!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 08:21 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/17/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Rita B. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Justin in the Service Department always takes care of whatever the customer needs in a timely and courteous manner.
Vehicle: 2003 Hyundai Elantra
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:04 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/17/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Linda H. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service."
Justin has always provided excellent customer service!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:36 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/16/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great Customer Service"
The customer service is first class.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/15/2017 04:19 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/16/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

David A. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Regular service."
Excellent
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 12:03 PM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/15/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Patrice B. on 11/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"*****"
*****
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 11:37 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/15/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent visit"
I took it in for annual state inspection & deasribed a problem I noticed. Cost of evaluative diagnostic testing was over $100. That, plus recommended replacements, came to over $500. I questioned it because I regularly take the car there & it had been in quite recently for its periodic maintenance. The supervisor reduced the diagnostic charge, making me feel better about it. All was reasonable for my aging car with over 100,000 miles.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/15/2017 07:57 AM
A8b9d77362fcb1299f9ff3222f575a4c?s=28
KENNY L., Service Director at Tysinger Hyundai responded on 11/15/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Joseph D. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE place to go for service!"
Really enjoy my experiences with Tysinger. Friendly attentive staff, great communication and customer service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 05:43 PM
Candice H. at Tysinger Hyundai responded on 11/15/2017

Thank you for taking the time to do a review.  We strive to always provide the best customer experience, so it's wonderful to see the 5 star rating.  We appreciate your business!

Judith J. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean areas, hospitable service rep, great waiting areas."
Was without a car, desperate to fix so I could work. Josh helped get it fixed in a timely manner and under the expected cost.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 02:05 PM
Candice H. at Tysinger Hyundai responded on 11/15/2017

Thank you for taking the time to do a review.  We work hard to provide the best customer experience, so it's wonderful to see the 5 star rating!  We appreciate your business!

Verified Customer on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Repeat customer"
Need feedback on seatbelt item that has to "be ordered"
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 12:23 PM
Candice H. at Tysinger Hyundai responded on 11/13/2017

Thank you for taking the time to do a review.  We work hard to provide the best customer experience.  Mark is checking the information for the part and will be calling you to let you know the status.  We appreciate your business!

Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Car service cast and efficient.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:26 AM
Candice H. at Tysinger Hyundai responded on 11/13/2017

Thank you for taking the time to do a review.  We work hard to provide the best customer experience, so it's great to see that Mark and his team earned a 5 star rating!  We appreciate your business!

Eric H. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled maintenance "
Good service
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/12/2017 04:56 PM
Candice H. at Tysinger Hyundai responded on 11/13/2017

Thank you for taking the time to do a review.  We work hard to always provide the best customer experience, so it's wonderful to see that Justin and his team earned a 5 star rating!  We appreciate your business!

ALYCIA M. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
My service manager Justin was excellent as always. I always feel like I’m important when i get service and that my business is appreciated.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/10/2017 06:45 PM
Candice H. at Tysinger Hyundai responded on 11/13/2017

Thank you for taking the time to do a review.  It's wonderful to hear that Justin takes such good care of you and your vehicle needs.  We are so glad to know that you already know that we do indeed appreciate your business!  We look forward to working with you in the future.

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