Universal, Tire & Auto Inc

Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

187 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review almost 2 years ago

Reviews


NA
Nick A.
Levittown, PA
Isuzu Rodeo
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
Nick said the business' employees are helpful and they repaired his vehicle the way it should be. He has no problems with them.
This review was collected via phone interview by Customer Research Inc.

FL
FLORENCE L.
Fairless Hills, PA
Kia Sedona
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2016
Awesome service
Fast and great service

TH
TERRY H.
Levittown, PA
Hyundai Elantra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/27/2016
they always have time to discuss with you any problems
very good

KF
Kevin F.
Fairless Hills, PA
Honda Civic
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016 Category: Service
Kevin said this business did a good job. The service was quick. He recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CW
Carrie W.
Morrisville, PA
GMC Terrain
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Carrie said she pulled into the parking lot of the business and asked if they could change her oil, they got her right in and changed her oil quickly.
This review was collected via phone interview by Customer Research Inc.

RC
Richard C.
Pennsylvania
Chrysler Sebring
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016 Category: Service
Spoke with Mary. She said they are agreeable and do quality work.
This review was collected via phone interview by Customer Research Inc.

RB
Ron B.
Pennsylvania
Nissan Frontier
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
Ron said everything with this business was great.
This review was collected via phone interview by Customer Research Inc.

ES
Elizabeth S.
Bristol, PA
Chevrolet Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Elizabeth said she is a long time customer of this business, she always gets good service.
This review was collected via phone interview by Customer Research Inc.

GB
GEORGE B.
Levittown, PA
Saturn Ion 3
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016
Great as usual
No "found" problems, they keep a jistory of maintenance and let you know what you'll need later to keep vehicle in top shape

DP
DENNIS P.
Morrisville, PA
Honda Accord
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016
The staff is always accommodating and courteous!
Highly recommend!!!

LC
Lauren C.
Morrisville, PA
Toyota Corolla
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Lauren said this business was very friendly and trust worthy. She stated she never has a long wait. She mentioned she had a good experience.
This review was collected via phone interview by Customer Research Inc.

JW
Joe W.
Bristol, PA
Toyota Camry
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2016 Category: Service
Joe said the service at this business is very good and they are good to him. They are helpful, friendly and he trusts them. Bill is very informative and Amanda is nice and also knowledgeable about what is going on. He is very happy and he has an appointment to go back for more service next week. He recommends them to anybody that needs work done on their vehicle. He stated they are great.
This review was collected via phone interview by Customer Research Inc.

DE
DOUGLAS E.
Levittown, PA
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2016
Better than where you bought your car
I had my "new" car inspected and Universal got everything done quickly and affordably.

WS
WAYNE S.
Southampton, PA
Buick LeSabre
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2016
Good experience (as usual)
Just had my daughters car inspected.
Needed tires and emission sensor.
Work done well, fairly priced, and great service.
Our family has always been treated well at Universal,

BR
Bob R.
Pennsylvania
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2016 Category: Service
Bob said he requested that this business take his vehicle in at a certain time, only do the work he asked for, and to have it finished at the time he wanted. He appreciates that they did exactly what he asked them to do because most other facilities don't and they're also very nice people. He has had work done on his vehicle there in the past and they've always put out great work with no problems.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Levittown, PA
Dodge Ram Van
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2016 Category: Service
Matt said the business did a good job. They were quick and honest. Also, they have a good personality, which is important in this business.
This review was collected via phone interview by Customer Research Inc.

DG
DAVID G.
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2016
Friendly, Efficient, Courteous, Honest a few adjectives to describe Universal Employees from the Front Desk manager, Amanda and including all of the mechanics
I have finally found a place to take my vehicle I can trust and rely on for good service, fair prices and reliability

ML
MATT L.
Merchantville, NJ
Toyota RAV4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016
Mechanics You Can Trust
We started going to Universal when we lived in New Jersey at the recommendation of a friend, and we found them to be helpful, friendly, and above all, trustworthy. We now live in the Philadelphia area, and despite it being an hour drive, we still go to Universal for all out important maintenance, because we know not only will they do the work that needs to be done, do it right, if anything does go wrong (like a faulty part), they stand by their work and will make it right for you. I cannot recommend Universal highly enough.

JS
Joe S.
Fairless Hills, PA
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2016 Category: Service
Joe said this business seems to have very honest mechanics.
This review was collected via phone interview by Customer Research Inc.

JT
Janet T.
Fairless Hills, PA
Ford Expedition
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016 Category: Service
Spoke with Andre. He said he had known the business for a long time and it was a very good experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 187 in total