Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

1004 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


SS
Sarah S.
Fort Smith, AR
Lexus IS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Sarah said the employees were very nice, efficient and did a good job.
This review was collected via phone interview by Customer Research Inc.

KK
Kenny K.
Arkansas
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Kenny said, he is satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

TC
Terrie C.
Fort Smith, AR
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Terrie said the employees were up front and honest. They didn't try to take advantage of her.
This review was collected via phone interview by Customer Research Inc.

LK
LINDA S K.
Lavaca, AR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
My experience
I love the Vic's Tire on Rogers and almost always walk away feeling like they look out for my good. I am a widow and really don't know anything about the workings of a vehicle. I visited them yesterday to get my oil changed. I went into the waiting area and there were 3 men waiting on their vehicles. The tech came into the waiting area to show me my air filter, and calling out my name very rudely asking me if I wanted that filter, which was dirty, in my car. I was embarrassed in front of the people in the waiting area. I appreciate Vic's looking out for me, but feel that the tech was very rude. I trust Rick to look out for me and he always has been very helpful and I really appreciate him.

JW
James W.
Arkansas
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
James said the staff provided excellent service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LD
Larry D.
Fort Smith, AR
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Larry said the business is very good. He stated they seem to be fair and they have good prices.
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
Mulberry, AR
Nissan Titan XD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
Ken said the technician at the business put the air pressure in the tire wrong and they also damaged his wheel.
This review was collected via phone interview by Customer Research Inc.

JS
Jackie S.
Spiro, OK
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Jackie said the cost of the service was a little high, but he was satisfied with the work done.
This review was collected via phone interview by Customer Research Inc.

RA
Randy A.
Fort Smith, AR
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Doty. She said they always get her vehicle in and out even without a phone call.
This review was collected via phone interview by Customer Research Inc.

PB
Pauline B.
Hackett, AR
Honda Fit
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Pauline said she had a wonderful experience. The staff was great. Her vehicle is steering different than it was before but she will take it back to the facility to have it re-balanced or what ever service it needs. She thanks them for their service and she will see them soon.
This review was collected via phone interview by Customer Research Inc.

DW
Deann W.
Fort Smith, AR
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Deann said she just loves this business.
This review was collected via phone interview by Customer Research Inc.

KH
Kelly H.
Greenwood, AR
Dodge Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/04/2018 Category: Service
Kelly said the employees didn't fix the issue and he had to bring his vehicle back. The service was good.
This review was collected via phone interview by Customer Research Inc.

JW
Judy W.
Fort Smith, AR
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Tonie. She said the technicians were very quick and efficient.
This review was collected via phone interview by Customer Research Inc.

SF
Scott F.
Fort Smith, AR
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Scott said the service was good at this facility,
This review was collected via phone interview by Customer Research Inc.

JW
Jimmy W.
Fort Smith, AR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Jimmy said they had good service.
This review was collected via phone interview by Customer Research Inc.

LB
Lisa B.
Fort Smith, AR
Cadillac Escalade ESV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Lisa said the staff is very professional and the prices are reasonable at this facility.
This review was collected via phone interview by Customer Research Inc.

BF
Brooke F.
Fort Smith, AR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Brooke said the staff got her in and out in thirty minutes. They were friendly.
This review was collected via phone interview by Customer Research Inc.

MB
Megan B.
Charleston, AR
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Megan said the business was fast.
This review was collected via phone interview by Customer Research Inc.

PP
PAT P.
Van Buren, AR
Subaru Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great service
Came in with a slow leak in my tire , was given very good service.

BS
Brittany S.
Arkansas
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Brittany said they did a very good job.
This review was collected via phone interview by Customer Research Inc.