ReScore Reviews™ (10)

ReScore
Overall Rating 4.700001/5Overall Rating 4.700001/5Overall Rating 4.700001/5Overall Rating 4.700001/5rating 4.700001
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
Latest Review 3 days ago
ABBY H. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The customer care and service was extra great. Thank you."
The customer care and service were extra great. Thank you
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:51 AM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/21/2017

Abby,

Thank you for the great review.  We sure like helping you out.  Feel free to let us know if we can do anything.  Thank You

Chris Pech

Mary K. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They take care of all the details "
They do a very good job of checking every important detail. The filters and all the details that are needed to keep the car in great shape are looked at and taken care of..
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/19/2017 07:26 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/21/2017

Mary,

Thank you for the great review.  We sure appreciate great customers such as yourself.  Thank You

Chris Pech

Kaprice W. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department was very friendly and was helpful in answering my questions"
The service was fast and friendly. They seem to be right on the money for checking and fixing the problem with you vehicle. Thank you!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Repair
Review Created: 11/16/2017 05:27 AM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/17/2017

Kaprice,

Thanks for the great review.  We do take pride in our work.  It makes us happy when we hear from great customers like you!  
Thank You.

Chris Pech

Verified Customer on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The little things."
The little things that the Hyundai team does are what makes their service great!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/15/2017 02:20 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/17/2017

Thanks for the great review!  We sure love taking care of customers such as you.  Thank You!

Chris Pech

Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Westland Hyundai "
Great service, friendly staff.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 01:05 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/15/2017

Thanks for the great review. We appreciate you taking the time to respond.  Let us know if we can help in any way.

Chris Pech

Don C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Idler Pulley replacement."
I feel the $5 Hazmat fee is a scam.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 01:02 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/15/2017

Don,

Thanks for the great review.  Our hazmat/shop supplies is a standard in the industry that we have researched. It is something that most if not all shops charge. I understand that it can seem random but it is not a scam.  Thanks for the feedback and we would be happy to talk to you in further detail if you would like.  Thank you Don for the review.

Chris Pech

Myriam V. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Convienent location; fast efficient and friendly service!!!!
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/09/2017 02:13 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/10/2017

Myriam,

Thank you for the great review.  We sure like to help out any way we can.  Please let us know if we can improve anything. Thank you

Chris Pech

PAUL G. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service!"
Jim does an excellent job of knowing each customer.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/07/2017 02:35 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/08/2017

Paul,

Thanks for the great review.  We appreciate the feedback.  Feel free to let us know if we can improve anything.  Again thanks

Chris Pech

Steven C. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata Service"
Great personnel, prompt service
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 11/06/2017 10:15 AM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/07/2017

Smiths,

Thank you for the great review! Customers such as you drive our business.  We sure appreciate you!

Chris Pech

Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/25/2017
Service Type: Repair
Review Created: 11/03/2017 09:16 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/06/2017

Thank You for the review. Thanks for coming in and letting us service your vehicle.  If there is anything else we can do please feel free to let us know.  Thank You

Chris Pech

Nancy O. on 11/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"would like free vacuum and wash as they used to do."
4 star
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 03:20 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/06/2017

Nancy,

Thanks for the review.  If you still want that car wash please feel free to come in and we would be happy to get you handled.   Thanks.

Chris Pech 

Verified Customer on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/03/2017 12:50 AM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/03/2017

Thanks for the great review. We sure appreciate the time spent filling out the survey. Thank You

Chris Pech

Nancy C. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees"
The people are great and go the extra mile to help you.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/01/2017 04:29 AM
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CHRIS P., Service Manager at Westland Hyundai responded on 11/01/2017

Nancy,

Thank you for the kind word and review!  We sure love helping you and look forward to seeing you in the future.  

Chris Pech

MICHAEL A. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai service"
I really like the service dept at Westland Hyundai. They are always courteous and get my auto service needs completed in a timely manner while i wait. Thanks
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/28/2017 06:56 AM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/30/2017

Michael,

Thank you for the great review.  We are happy to help great customers like you.

Chris Pech

Steven K. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and professional "
Yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/19/2017
Service Type: Repair
Review Created: 10/27/2017 09:30 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/30/2017

Steven

Thank you for the review.  We appreciate the great review.  

Chris Pech

KAYLE G. on 10/27/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteos service manager. "
Thanks!!!!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/27/2017 04:19 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/30/2017

Kayle

Thank you for the review. We do appreciate it. Thanks for being a great customer.

Chris Pech

Lynn B. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly compatent Staff"
Friendly compatent staff gets it done
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/23/2017
Service Type: Maintenance
Review Created: 10/26/2017 12:00 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/26/2017

Lynn, 

Thank you for the kind words!  We love helping you and your family!  You guys are the best. Thanks again.

Chris Pech

Verified Customer on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
Friendly
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 08:36 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/25/2017

Thank You for the great review. 

Chris Pech

Verified Customer on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra Sevice"
Very fast and friendly
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 02:40 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/25/2017

Thank you for the kind review.  We appreciate helping you. Please let us know if we can do anything to make it even better. 

Chris Pech

Alan C. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Work"
Our Tucson had a faulty heated seat switch fixed. Westland ordered the part and set up an appointment for the work to be done. Upon my arrival on the appointed day, they took my car right in and had the repair done in less time than they estimated. The Parts and Service departments are very courteous and friendly.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/24/2017 02:33 PM
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CHRIS P., Service Manager at Westland Hyundai responded on 10/25/2017

Alan,

Gald to hear of your good expierence.  Please let us know if we can do anything for you. Again thank You.

Chris Pech

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