A. Arundel Auto Service Center

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403 Reviews

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Latest Review 6 days ago
Review for A. Arundel Auto Service Center
Al K. on 05/12/2016
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Al said he is having the same problem. He will be taking the vehicle back to the business tomorrow. His vehicle would stall and not operate. He would have to have his vehicle jumped every time this would happen. He said he feels he was overcharged for the service by $200. He showed his receipt to others and was informed he was overcharged. In the past he liked their integrity, honesty and they would be up front with him. The part he needed cost $50 at a retail store but he was charged $200 for the same part. They also charged him for a diagnostic fee where other places waive that fee if the service is performed.
Vehicle: Honda Civic
Category: Service
Service Date: 05/05/2016
Review Created: 05/12/2016
This review was collected via phone interview by Customer Research Inc.
Ed F. at A. Arundel Auto Service Center responded on 05/17/2016

Al, We were sorry to hear that you were still having problems with your car. The good news was, that it was just a Battery problem and not anything that had to do with our previous work. We are also sorry to hear that you think we over charged for a part. We only use Quality parts on our repairs to insure that we can guaranteeĀ our work for 12 months/12,000 miles. If you have any further problems, Please stop by and let us check it out for you. We Appreciate Your Business!