I experienced a problem with my 2003 Mini Cooper which pointed to the transmission. The engine would rev up and drop down while I was maintaining a constant speed within the 50 to 60 mile per hour range. I described this to the owner when I dropped the car off. The next day I was informed that they could not duplicate the problem. When I picked the car up the owner told me that I should continue to drive the vehicle and as soon as it showed the symptoms to drop by and pick up the mechanic to show him. He said that I shouldn't worry and could possibly get another 20,000 miles out of the transmission before it got really serious. Knowing that there is a proven problem with the 2002 - 2005 Mini automatic CVT transmission, I did not feel comfortable with just continuing to drive it as suggested. My commute is 100 miles per day. So, I jumped online to see if I could find others with similiar problems and sure enough, there was a description of nearly the identical problem! The bottom line from the discussion was that once this problem materialized, it was not long after that the transmission completely failed. In this day and age I cannot believe that automotive shops do not use the internet to aid in difficult diagnostic situations. I actually wasted $95.00 at A Plus Automotive and was given extremely poor advise for my vehicle. I will think twice before bringing my other vehicles here in the future.
Not Recommended
Alireza Baktashian, O. from **Closed** A Plus Auto Service Center responded on 04/08/2013 10:51 PM
Hi Wayne,
I appreciate your comments here on Sure Critic. As we discussed on the phone, the issue on your vehicle was still too subtle to reach the conclusion that you found on line. We also saw the on-line comments regarding the transmission issue that is being discussed. We did drive the vehicle measuring the transmission in/out ratio for 30 miles and we did not notice any abnormality so we recommended that you drive the vehicle until the issue becomes more detectable or bring the vehicle in after it is warm enough to clearly show the symptoms. I would appreciate if you would correct these comments. Our diagnosis was above and beyond simply finding some similar issues using Google and assuming you have the exact same issue without being able to actually duplicate the symptom.
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