99% Would Recommend
Latest Review 5 days ago
Casey K. on 06/24/2017
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Casey said he was very happy with the service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/21/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/27/2017

Casey we are pleased you were happy with our repair work on your air conditioning.  Thanks for your business and thanks for your feedback.  Mike and Rick

GARY A. on 06/21/2017
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"Excellent service"
Honest, excellant mechanics.
Vehicle: Toyota RAV4
Service Date: 06/20/2017
Review Created: 06/21/2017 09:15 AM
Rick Berdahl &. at A-Plus Auto Service responded on 06/22/2017

Thanks Gary.  We strive to be just that.  Mike and Rick

Lauren C. on 06/19/2017
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Lauren said this business is very helpful, friendly and flexible.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/02/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/21/2017

Lauren, your response to the auto repair service you experienced at our service center is important to us.  Thanks for your feedback and we hope to see you in the future when you might need our expertise and service again.  Mike and Rick

Gary B. on 06/16/2017
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Gary said they were pretty good.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/21/2017

Thanks Gary for taking the time to give us your thoughts on the service we provided for you.  Mike and Rick

Mark L. on 06/15/2017
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Mark said the employees were quick and efficient. They were friendly and the prices were affordable.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/21/2017

We are glad we met your expectations.  Thanks for your input.  Mike and Rick

Carri N. on 06/14/2017
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Carri said the staff is really friendly and she likes them a lot.
Vehicle: Jeep Liberty
Category: Service
Service Date: 06/06/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/21/2017

Carri, we appreciate your business and feedback.  Thanks and we look forward to the next time we can be of service.  Mike and Rick.

Ryan S. on 06/14/2017
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Ryan said he's been to this facility several times and the person at the front desk is really knowledgeable and kind. They are very personable. Things are done right and they walk him through the entire process. The staff tells him what he needs and they give him a timeline when he needs to have something else done and he really appreciate this. He had a misdiagnosis one time and they deducted the amount from his payment.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 06/09/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/21/2017

We are happy that you are pleased with your service experience with A-Plus Auto Service.  Thanks Ryan for taking the time to provide to us your observations as your input is a valuable component as to what we do well and where we can improve. Thanks again,  Mike and Rick.

Patrick H. on 06/13/2017
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Patrick said the price was high but they were prompt, helpful and friendly.
Vehicle: Chevrolet
Category: Service
Service Date: 06/09/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/21/2017

Your feedback is always important to us.  We do our best to balance great service and the highest quality repair at a reasonable price, yet we will always strive to improve.  Thanks Mike and Rick 

MARIE, ED B. on 06/06/2017
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"Excellent customer service!"
A-plus Auto is the place to go in the South Bend area for fair, reputable service on your cars.
Vehicle: Jeep Liberty
Service Date: 06/05/2017
Review Created: 06/06/2017 12:03 PM
Rick Berdahl &. at A-Plus Auto Service responded on 06/08/2017

We appreciate that you are satisfied with your service experience with us.  Your feedback is very important.  Thanks Mike and Rick.

William B. on 06/06/2017
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William said he was well satisfied with this business. They got him in without an appointment and had him back on the road again.
Vehicle: GMC Safari
Category: Service
Service Date: 06/05/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/09/2017

We are pleased you were satisfied with our service.  Glad we were able to get you back on the road as quickly as you desired.  Thanks Mike and Rick

Riley R. on 05/30/2017
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Riley said the business is reliable, and prompt. They offer a reasonable price.
Vehicle: Honda Civic
Category: Service
Service Date: 05/23/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/08/2017

We appreciate the kind words about your service experience with A-Plus Auto Service.  Thanks Mike and Rick

Theresa A. on 05/30/2017
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Theresa said this business was professional and she liked Mike.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 05/24/2017
Review Created: 05/30/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 06/08/2017

Thank you for your feedback Theresa.  Your input is important to us.  Mike and Rick

Elaine H. on 05/24/2017
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Elaine said everybody is absolutely kind to her and super nice.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 05/17/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/30/2017

Thanks Elaine as your feedback is important to us.  We are pleased your were satisfied with your service experience with A-Plus Auto Service Center.  Mike and Rick

Ann S. on 05/24/2017
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Ann said this business was courteous and informative. They helped her out with what her vehicle and she did not overspend. They were kind and they held her vehicle when she had to go out of town unexpectedly.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 05/16/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/30/2017

We appreciate you taking the time to share with A-Plus Auto Service Center your recent service experience Ann.  Thanks again for selecting us as your maintenance and repair service center.  Mike and Rick

Chris F. on 05/23/2017
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Chris said his experience was fantastic. They were really patient and they told him what was wrong with the vehicle. They took care of it and they were on time.
Vehicle: Pontiac Torrent
Category: Service
Service Date: 04/20/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/25/2017

Thanks Chris for your kind thoughts regarding your service experience at A-Plus Auto.  Your input is very important to us.  Mike and Rick

Charlie S. on 05/17/2017
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Charlie said this business took care of what he wanted and they finished in a timely manner.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/22/2017

Thank you Charlie for your kind words about our service.  We look forward to seeing you the next time you need our services.  Mike and Rick

Jeanne O. on 05/10/2017
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Jeanne said they are very good.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 05/09/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/12/2017

Thank you Jeanne.  We appreciate for response about your service experience at A-Plus Auto Service.  Mike and Rick

Mike H. on 05/09/2017
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Mike said they did a good job but their prices were a little high.
Vehicle: Cadillac CTS
Category: Service
Service Date: 04/28/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/11/2017

Thanks for your input regarding the recent tune up on your 05 Cadillac CTS.  We are happy you were pleased with your repair results.  We understand our prices might not be the lowest yet we strive to employ the highest quality technicians to insure the correct and quality repair at a fair price.  Thanks again and look forward to seeing you in the future as your repair needs arise.  Mike and Rick

Brian H. on 05/09/2017
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Brian said the service provided by this business was delayed but he was happy the results.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 05/05/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/11/2017

Brian, we are pleased your were happy with our repair service on your vehicle.  Sorry about the delay yet we will strive to do better in the future.  Thanks again for your feedback.  Mike and Rick

Zack G. on 05/02/2017
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Zack said the business is honest and they fixed his problem.
Vehicle: Jeep Liberty
Category: Service
Service Date: 04/21/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Rick Berdahl &. at A-Plus Auto Service responded on 05/10/2017

Thanks Zack for your feedback.  we look forward to your next visit.  Mike and Rick

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