We identifited and repaired Paul's primary concern with the check engine light on the 2001 Ford Ranger. We found the Oxygen Sensor had failed and with apporval from Paul we replaced the sensor. This resolved the check engine light. We perform a 70 point safety inspection on every vehcile that is repaired at our shop at no charge and found all the ball joints to have torn boots and leaking grease. This situation will cause the ball joints to wear out excessively quick. We informed Paul with pictures in the inspection of the ball joint boots and the possible short and long term issues this can cause. During this repair visit Paul was given a loaner vehicle to use at no charge, a $35.00 dollar a day value. We also provided a 20% discount off of our labor and applied a 5 year 50,000 warranty. We report all items we find on the inspection to the customer so they can make an informed decision about the repairs we suggest for their vehicle.
Manager of Accurate Auto of Lake Oswego