If i was capable of giving any stars i wouldnt give not even 1 star ..i purchsed a 2011 jaguar xf from these people put a considerable amount of money down plus a trade in signed the paperwork was told they needed till the next day to get it cleaned and shined. The next day i call to see when i could pick it up i get told there was a problem and they needed to fix it i could pick it up in a few days. I called a few days later they said it wasnt ready yet that they were waiting on a part from england to come in and that they would call when it was ready this went on for about 2 months. They then tell me that the car is at the jaguar dealership in jacksonville being taken care of so i wait and wait they tell me its still at the dealership. My husband went to the jaguar dealership and was told that the car was inoperable. So they show my husband a few other vehicles they tell him oh the 2013 chevy traverse works great no problems. I know you are probably thinking after the jag fiasco why continue doing business simple answer i needed a vehicle so with hesitation we get the traverse. Boy this was a big mistake 2 days after having the vehicle i start getting messeges such as reduced engine power, stabilitrack off, traction control off so i take it to LDB and they tell me oh its a problem with low jack so we took it off then it happens again this time they say oh its your fuse box just jiggle it...but then the problem continues to happen consistantly while driving back and forth to work now its getting worse because now my vehicle ahuts off while driving and locks up and doesnt start they tell me oh its some small sensor that had to be cleaned and they supposedly changed it out but guess what nope still not working. Driving home one night on the 295 toward orange park where i live the truck dies and doesnt start again right in the middle of US 17 my husband and son push it to ldb dealership from US17 at 1 am and leave it there i just got my traverse back 2 weeks ago and of coarse it still dies only now it won't move at all had to get towed from the middle of the buchman bridge as recent as yesterday dec 7th. I had a full diagnostics ran on my vehicle only to find out that there were necessary fuses that were removed it will cost me the amount of the down payment i made on the truck to get it fixed which the webside says 90 days power tran warranty on all their vehicles and that is one of the issues with my vehicle amongst many other major issues so now not only am i paying $ every month on a vehicle that is a piece sh*t litterally but was also advised that until it gets repaired to park it which i and my husband work on a daily basis so that is a problem...My advice to anyone who is thinking of going here run run run as far from this place as possible or you will be taken like the rest of us!!!!
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