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Alicia Plaza

Average Score
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
1.8
(5 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
3.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

You are invited to enjoy a private and carefree lifestyle at Alicia Plaza Luxury Apartments in Laguna Hills, CA.

Our community offers spacious one and two bedroom apartment homes. Our tastefully designed apartments include; vaulted ceilings, air conditioning, abundant storage, and sunny kitchens with a built-in dishwasher for your
You are invited to enjoy a private and carefree lifestyle at Alicia Plaza Luxury Apartments in Laguna Hills, CA.

Our community offers spacious one and two bedroom apartment homes. Our tastefully designed apartments include; vaulted ceilings, air conditioning, abundant storage, and sunny kitchens with a built-in dishwasher for your convenience.

Our luxurious community has controlled access gates, gas barbecues, a sparkling pool and spa, a state of the art fitness center, laundry facilities and a community clubhouse with a fireside lounge.

Alicia Plaza is located minutes from Laguna Beach, where you are sure to enjoy the beautiful beaches, community parks and hiking trails, as well as quality shopping and dining at The Irvine Spectrum.

This convenient location combined with our quality amenities and friendly community management team will ensure that your Laguna Hills apartment living experience is unmatched.

Give us a call or stop by for your personalized tour to discover your new home at Alicia Plaza.


Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• Fitness Center
• Seasonally Heated Pool & Spa
• Fireside Clubhouse with Dining Tables, TV and Seating Area
• 24 hour Fully Equipped Laundry Facilities
• Gas Barbeque Areas
• Covered Carports with Additional Storage
• Professional On Site Management
• Professionally Landscaped Grounds

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor Plans
• Vaulted Ceilings (upstairs)
• Plush Carpeting and Hardwood-style Flooring in Kitchen, Bath and Entry*
• Walk-in closets*, mirrored closet doors*
• Crown and base molding, two tone paint scheme*
• Kitchens with Granite Countertops*
• Bright Sunlit Kitchens*
• Dishwasher
• Vertical Blinds
• Abundant Storage
• Private Garden Patio or Balcony
• Air Conditioning/Heating
• Cable TV Ready
• *In Select Floor Plans/Residences
...more

Categories
Apartments, Arnel
Contact
(949) 581-6151

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
9:00 AM - 6:00 PM
* Pacific Time (US & Canada)
25211 Stockport Laguna Hills, CA 92653
Alicia Plaza's Reviews
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
1.8
(5 Reviews)

R
gravatar
Rene
ReScore Review™
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/13/2015
verified customerVerified Customer
Follow up
Based off the experience I had with the leaky roof Arnell management was able to fulfill their end and take care of the situation. After several call backs on my end to figure out the status of the roof the maintenance team was able to repair the damage. Thank you for making things right. We had a recent rain storm and there is no more leaky roof.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/17/2015
Mirage
Unfortunately I have had a bad experience with the unit I am in over at the alicia plaza location 25213 stockport laguna hills ca apt #88. After putting my unit on hold with a 200 dollar deposit and waiting for the reparations to be completed I was disappointed upon move in to enter a half way done project. Leaks under the sink, door stoppers on the floor and finally flood from the cieling. This is unacceptable and now my family has to tip toe around the home cautious of any faulty work that may have been completed.
Recommended
Arnel Management from Alicia Plaza responded on 10/13/2015 02:10 PM

Hello Rene,

We sincerely apologize for the experience you and your family had. We reached out to you as soon as we heard and hope that we were able to address all items. By all means, this is not at all how we wanted to welcome you home. However, please know that we will always do our best to make you feel at home. We are here to help, so please give us a call should you need anything in the future. Our office is open Monday thru Sunday from 9am to 7pm. Thank you.

The Alicia Plaza Management Team
(949)581-6151

Arnel Management from Alicia Plaza responded on 10/27/2015 03:07 PM

Hello again, Rene!

A big thank you to you and your family for giving us the opporunity to make things right. We are very grateful that you took the time to review us not once, but twice.

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