Almost Heaven Auto Repair


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

164 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
100% Business Response
Latest Review 5 days ago
LAUREN G. on 05/19/2017
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"Honest People"
I thought I just needed brakes and rotors. Turned out that I needed over $2700 worth of work. My car is 12. Mike was honest and said there are no guarantees that something else wouldn't go wrong after doing all of this work. I realized it's time to buy a new car. These people are very honest and straight forward with you.
Vehicle: Ford Escape
Service Date: 05/18/2017
Review Created: 05/19/2017 04:25 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 05/22/2017

Thanks for being understanding and giving us a review

Douglas Hanshew
owner
304-982-6757
EVERETT B. on 05/13/2017
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"Preparing car for towing"
Installed Blue Ox tow bar kit and braking system and provided operational guidance.
Vehicle: Ford
Service Date: 05/12/2017
Review Created: 05/13/2017 06:24 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 05/15/2017

Be careful out there on vacation, See you when you get back in town...

Douglas Hanshew
owner
304-982-6757
DANAE W. on 05/12/2017
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"Awesome "
Love this place. Great people great work great price
Vehicle: Mercury Sable
Service Date: 05/11/2017
Review Created: 05/12/2017 08:45 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 05/15/2017

Thanks for the review, We do care about our customers.....

Douglas Hanshew
owner
304-982-6757
ERIC AND TIFFANY G. on 05/12/2017
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"Fair and honest garage,(hard to find nowadays) and a friendly staff."
Always feel welcome and the vehicle is fixed right every time, great place to take your vehicle,although mike should have left the couch in the waiting room. Keep up the good work.
Vehicle: Mercedes-Benz ML350
Service Date: 05/11/2017
Review Created: 05/12/2017 12:17 PM
Doug H., Owner at Almost Heaven Auto Repair responded on 05/15/2017

Thats FUNNY, Keep on giving Mike a hard time he needs that....

Douglas Hanshew
owner
304-982-6757
Micah M. on 05/12/2017
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Micah said he has known the business for 2 years, they are very prompt, friendly and honest.
Vehicle: Dodge Neon
Category: Service
Service Date: 05/05/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 05/15/2017

Thanks for making appointments It helps the work flow so we can get your car back to you in time...

Douglas Hanshew
owner
304-982-6757
ARON D. on 05/11/2017
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"Excellent Service!"
Dog treats every car like it's his own !
Vehicle: Ford Fusion
Service Date: 05/09/2017
Review Created: 05/11/2017 05:49 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 05/12/2017

We dont give out dog treats to every customers, But we do treat every customers car like it ours.. thanks

Douglas Hanshew
owner
304-982-6757
Owen R. on 05/04/2017
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Spoke with Anna. She said everyone was very helpful and nice.
Vehicle: Ford Escape
Category: Service
Service Date: 05/03/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 05/10/2017

Thanks for the review, We love you guys.....

Douglas Hanshew
owner
304-982-6757
Mary G. on 05/04/2017
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Mary said they do what they say they are going to do.
Vehicle: Ford F-150
Category: Service
Service Date: 05/03/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 05/10/2017

honesty is the way to do bussness. thanks for the review 

Douglas Hanshew
owner
304-982-6757
ED M. on 05/01/2017
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"Quality of service, competitive pricing, accomodating staff. "
The 60K mile inspection/servicing of my 2004 Infinity G35 Coup was scheduled and completed in a timely fashion with assured confidence the job was performed to manufactures specifications.
Vehicle: Infiniti G35
Service Date: 04/27/2017
Review Created: 05/01/2017 04:43 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 05/01/2017

Thanks for making a appointment for the services that we did for you. Thanks again

Douglas Hanshew
owner
304-982-6757
TIM M. on 04/27/2017
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"Oil change/Tire rotation"
Friendly and knowledgeable staff. Very welcoming environment. Highly recommend.
Vehicle: Toyota Tacoma
Service Date: 04/26/2017
Review Created: 04/27/2017 06:41 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/27/2017

Keep up with picking on Mike he needs that glad you feel like family when you have your truck serviced....

Douglas Hanshew
owner
304-982-6757
MICHAEL and MICHELE B. on 04/27/2017
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"Honest Business. "
Upfront and fair
Vehicle: Chrysler Town & Country
Service Date: 04/26/2017
Review Created: 04/27/2017 03:22 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/27/2017

Thanks for the review, Keep telling you family and freinds about us here...

Douglas Hanshew
owner
304-982-6757
DAVID W. on 04/21/2017
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"service"
The only way they could improve service would be free donuts :-)
Vehicle: Ford Explorer
Service Date: 04/19/2017
Review Created: 04/21/2017 05:38 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/21/2017

We have coffee, and sometimes donuts but there fattening to eat every day.lol also free wifi

Douglas Hanshew
owner
304-982-6757
Keith M. on 04/21/2017
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Spoke with Rebecca. She said their vehicle is repaired, and it's doing fine.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/18/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/24/2017

Thanks for the review, and years of being our customer.....

Douglas Hanshew
owner
304-982-6757
Patrick T. on 04/21/2017
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Patrick said the business did very well and he was very happy. They were attentive, they scheduled him well and were on time.
Vehicle: Mazda Tribute
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/24/2017

I'm glad the appointment system was helpful, It makes it better your all of us if the appointment is made.
Thanks

Douglas Hanshew
owner
304-982-6757
Sam S. on 04/19/2017
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Sam said this business was quick. They were able to get him in, even though he did not have an appointment, and they had the work completed in 15 minutes.
Vehicle: Nissan Frontier
Category: Service
Service Date: 04/05/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/24/2017

Thanks Sam for the review, keep coming back!!!!!

Douglas Hanshew
owner
304-982-6757
William S. on 04/18/2017
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William said they are honest, and dependable. They not give the customer the run around. They have reasonable rates. He very well pleased with the services. He likes going there.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/12/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/20/2017

Very kind words my freind, thanks for being here....

Douglas Hanshew
owner
304-982-6757
EDDIE T. on 04/15/2017
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"Excellent service"
Service in a very timely manner. Supplied regular updates on progress. Would definately recommend to family and friends.
Vehicle: Pontiac Grand Am
Service Date: 04/13/2017
Review Created: 04/15/2017 09:32 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/17/2017

Thanks for the review and sorry you are having problems with the car. We will look at it again and let you know whats going on.
Thanks again

Douglas Hanshew
owner
304-982-6757
Bud N. on 04/15/2017
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Bud said Doug has always taken care of his vehicle. He is good and honest. He does good work. He calls him whenever he needs something, and Doug takes care of him. He always treats him right, and stands behind his work. It is a good place to take one's vehicle to get serviced.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/19/2017

Thanks Bud for the review sir.

Douglas Hanshew
owner
304-982-6757
Roy M. on 04/14/2017
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Spoke with Sharon. She said she likes this business and they do a good job.
Vehicle: Ford Ranger
Category: Service
Service Date: 04/07/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Doug H., Owner at Almost Heaven Auto Repair responded on 04/17/2017

Thanks again for your bussniess

Douglas Hanshew
owner
304-982-6757
JOHN C. on 04/11/2017
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"Good people. "
I gave them short notice and they worked me in for an oil and filter change and tire rotation. Got the work done quickly. Good people!
Vehicle: Ford Explorer
Service Date: 04/10/2017
Review Created: 04/11/2017 03:11 AM
Doug H., Owner at Almost Heaven Auto Repair responded on 04/12/2017

We do all we can to take care of oiur customers, keep sending your freinds and family ......Thanks again

Douglas Hanshew
owner
304-982-6757
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