Don Wood Toyota Scion


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

661 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
96% Would Recommend
76% Business Response
Latest Review about 6 hours ago
Ann B. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"staff courteous, helpful and knowledgeable"
terrific. great service. thank you.
Vehicle: Toyota Rav4
Category: Service
Service Date: 05/25/2017
Review Created: 05/26/2017 03:42 PM
Richard P. on 05/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pro tip courteous"
Explained what was done, answered my questions
Vehicle: Toyota Rav4
Category: Service
Service Date: 05/25/2017
Review Created: 05/26/2017 03:04 PM
Tracey B. on 05/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service was done in a timely manner. I especially appreciated that the car was thoroughly checked over so I knew all was in good shape before I embarked on the trip I was taking.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/17/2017
Review Created: 05/24/2017 11:22 AM
Barbara Hoditschek H. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
Always professional and friendly.
Vehicle: Toyota Rav4
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017 05:13 AM
James H. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thanks"
I appreciate you being able to work my car in on short notice yesterday, so I cold drive to Chicago today.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017 02:42 PM
Robert S. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Don Wood Toyota service"
Toyota's service MGR's are great. Welcome you and everything is done promptly and correctly. Wouldn't go anywhere else!
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017 08:17 AM
Jennifer P. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Don Wood is fast, efficient, and reliable.
Vehicle: Buick Century
Category: Service
Service Date: 05/16/2017
Review Created: 05/18/2017 05:52 AM
Sally D. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quit service"
Everything was fast and efficient I very satisfied.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017 05:41 AM
Hope M. on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
As always, the service here was great. The lobby is comfortable, the people nice, and they even repositioned my seat without me having to ask for help!
Vehicle: Toyota Prius
Category: Service
Service Date: 05/12/2017
Review Created: 05/14/2017 02:52 PM
Michael W. on 05/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast turn around "
Work was done quickly but rather expensive
Vehicle: Toyota Prius
Category: Service
Service Date: 05/12/2017
Review Created: 05/14/2017 07:55 AM
Renee C. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy "
Rick and Carl go above and beyond to assure the service I receive is prompt and quality
Vehicle: Toyota Rav4
Category: Service
Service Date: 05/12/2017
Review Created: 05/13/2017 04:51 PM
Korie C. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, no pressure"
I took my car in for a routine oil change. The service center called to notify me that there was an open recall on my car that I was not aware of. They had the parts on hand and took care of it that day. They also told me that my front brakes were going to need replaced. Instead of pressuring me to do it, they provided the information about what it would cost to fix it and when I said my husband would take care of it, they offered to make notes of what they saw so that he would be aware of what they saw upon inspection of the brakes. It was nice to have the information and not be pressured into making a decision. Everyone was very courteous. I will take my car back again the next time it needs service.
Vehicle: Toyota Sienna
Category: Service
Service Date: 05/10/2017
Review Created: 05/12/2017 06:51 AM
Carol D. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thorough "
Great attention to detail. Picked up on a mouse nest in the cabin filter during an oil change.
Vehicle: Toyota Rav4
Category: Service
Service Date: 05/09/2017
Review Created: 05/11/2017 08:17 AM
Susan G. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tire repair"
I came to Don Wood because I trust the service and the mechanics. I was pleased to get my damaged tire in with no appointment, and repaired in a surprisingly short time.
Vehicle: Toyota Prius
Category: Service
Service Date: 05/09/2017
Review Created: 05/10/2017 08:13 PM
M S. on 05/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer in need."
As usual the service was great. However, this time Carl and his team went beyond great. I am temporarily unable to drive so they picked up and dropped off my car before and after my service. And, as usual when they spotted things that should be replaced or needed attention they called to ask if I wanted it done. I am delighted with the services they provide.
Vehicle: Scion Xb
Category: Service
Service Date: 05/05/2017
Review Created: 05/07/2017 05:42 AM
Joan K. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
On time / great service
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/05/2017
Review Created: 05/06/2017 04:14 PM
Patrick H. on 05/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very attentive service"
Very satisfied
Vehicle: Toyota Venza
Category: Service
Service Date: 05/05/2017
Review Created: 05/06/2017 03:34 PM
Robert B. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super place. "
Quick friendly serveice
Vehicle: Toyota Prius
Category: Service
Service Date: 05/04/2017
Review Created: 05/05/2017 03:51 PM
Charles C. on 05/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always helpful!"
Always answer all questions, and make appointments in a timely manner. Great service!
Vehicle: Toyota Tacoma
Category: Service
Service Date: 05/04/2017
Review Created: 05/05/2017 02:26 PM
Robert S. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good standard service"
LOF and tire rotation on time and as expected
Vehicle: Toyota Highlander
Category: Service
Service Date: 05/02/2017
Review Created: 05/03/2017 05:20 PM
Displaying Review 1 - 20 of 661 in total