Alpha Auto Center


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

175 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 8 months ago

Caroline S. on 02/06/2017
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"Grimy Snakes"
This is a very grimy auto place. I brought my Honda in for a tune up and was charged for work that wasn't done to my vehicle and I was charged $180, it's like they add whatever they feel necessary to my bill to run it up. They were supposed to do an adjustment and I could clearly tell it was never done. POOR service it seems like they think they are better than everyone, even the owner brags about what he has to customers. this shop should learn how to treat its employees better and the customers. while I was getting my car "serviced" i could over hear the guy in the office, I guess his name is bobby, being very rude to his employees while he sits in the office doing nothing and clearly riding the clock . Poor poor customer service! wouldn't take my vehicle back here if my life depended on it!
Service Date: 01/10/2017
Review Created: 02/06/2017 02:57 PM
C L B. on 07/09/2015
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"Great Service and fair prices!"
My husband and I have used them for a few years and had one bad experience with a job not done correctly and really created a dangerous situation for my daughter, I was furious but the owner did everything to make the situation right! I didn't trust them but decided to give them another chance and never had another problem after this incident! Price has always been fair and work done right so far!
Service Date: 02/12/2015
Review Created: 07/09/2015 12:49 PM
KATHY C. on 10/29/2014
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"100% honest people"
ALPHA IS ONE OF THE BEST AND HONEST SHOPS I KNOW..
Service Date: 09/20/2014
Review Created: 10/29/2014 10:27 AM
Melissa S. on 08/27/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"not great"
Went for repair...Alpha said they can fix it..turn out damage was worse then they thought..if you cant repair it jus say so...dont try to charge for a repair and parts that you cant fix...And Alpha are professional before you order parts or try to work on a vehicle shouldn't you have seen the problem..never again
Service Date: 08/27/2014
Review Created: 08/27/2014 11:17 AM
Juan C. on 10/29/2013
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Juan said the service was great at this business. He is an honest mechanic, they are dependable and they do not over charge. They do what they say they are going to do and they do not try to fix something that is not broken. They are very helpful, kind, and courteous people.
Vehicle: BMW 330i
Category: Service
Service Date: 10/25/2013
Review Created: 10/29/2013
This review was collected via phone interview by Customer Research Inc.
Walter H. on 10/29/2013
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Walter said they did a good job and they did the work on time. They did everything under warranty.
Vehicle: Toyota Tundra
Category: Service
Service Date: 10/23/2013
Review Created: 10/29/2013
This review was collected via phone interview by Customer Research Inc.
Rick B. on 10/26/2013
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Rick said he always uses this business for service.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/21/2013
Review Created: 10/26/2013
This review was collected via phone interview by Customer Research Inc.
Mark N. on 10/23/2013
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Mark said the service was fast and efficient.
Vehicle: Nissan Maxima
Category: Service
Service Date: 10/21/2013
Review Created: 10/23/2013
This review was collected via phone interview by Customer Research Inc.
Doug W. on 10/22/2013
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Doug said he has had nothing but positive experiences every time he goes to this business.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/19/2013
Review Created: 10/22/2013
This review was collected via phone interview by Customer Research Inc.
Wilma O. on 10/19/2013
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Wilma said this business is good. They are pleasant to work with and she had no problems with them. The lady on the phone was very patient with her and tried to explain the repairs to her. She would definitely recommend them to others.
Vehicle: Nissan Murano
Category: Service
Service Date: 10/14/2013
Review Created: 10/19/2013
This review was collected via phone interview by Customer Research Inc.
Tim G. on 10/17/2013
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Tim said the people at the business were courteous, professional and promptly did the work well.
Vehicle: Nissan Frontier
Category: Service
Service Date: 10/15/2013
Review Created: 10/17/2013
This review was collected via phone interview by Customer Research Inc.
John C. on 10/14/2013
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John said he has known Dave for a lot of years and he has always been satisfied with his work. This business is helpful and honest. He would never take his vehicle anywhere else.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/10/2013
Review Created: 10/14/2013
This review was collected via phone interview by Customer Research Inc.
George G. on 10/11/2013
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George said this is a good business and he would like to see them keep up the good work.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 10/02/2013
Review Created: 10/11/2013
This review was collected via phone interview by Customer Research Inc.
RICHARD K. on 10/10/2013
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"It's close to home and reasonable"
Friendly service
Vehicle: Honda Accord
Service Date: 10/04/2013
Review Created: 10/10/2013 02:47 PM
Stefanie A. on 10/04/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Stephanie said that she had to spend $169.00 for work on her brakes from work that was not done right in May. If the employee had done the work correctly she would not have had that expense. She said that the prices have gone up and she was very disappointed. She will not recommend them due to this experience.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/30/2013
Review Created: 10/04/2013
This review was collected via phone interview by Customer Research Inc.
Victoriano P. on 09/30/2013
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Victoriano said they did a good job.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 09/27/2013
Review Created: 09/30/2013
This review was collected via phone interview by Customer Research Inc.
Judy H. on 09/30/2013
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Judy said her service was great.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 09/23/2013
Review Created: 09/30/2013
This review was collected via phone interview by Customer Research Inc.
Todd H. on 09/23/2013
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Todd said they do good work.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 09/19/2013
Review Created: 09/23/2013
This review was collected via phone interview by Customer Research Inc.
Kay O. on 09/21/2013
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Kay said they have always done a good job. They have reasonable prices and she trusts them. She likes doing business with them.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 09/18/2013
Review Created: 09/21/2013
This review was collected via phone interview by Customer Research Inc.
Steve J. on 09/21/2013
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Steve said he has been doing business with them for three years. They are fair with the cost and the work is correct.
Vehicle: Toyota Pickup
Category: Service
Service Date: 09/18/2013
Review Created: 09/21/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 175 in total