I have had good experiences with Hyundai over the years. There have been issues with my vehicle in the past but that is to be expected. Cars are not perfect but what will continue to keep me coming back and remain a loyal customer is what service does to help when I do have an issue. I appreciate the fact that Hyundai offers a shuttle service. This is very important benefit that some other dealers do not offer their customers. Some only offer that service in the morning but you have to find your own way back to their shop when you get off work. With Hyundai you get a ride to and from work. I find the staff friendly and willing to explain the repairs that your car needs before the work begins. Currently my vehicle is making a couple of noises that I have had checked out. The problem is the sounds produced are sporadic in nature and the service techs haven't been able to get the noises to duplicate when it is in the shop. But I am confident that we will eventually get to the source of the noises and the problems will be addressed. I brought my vehicle in recently to have a new battery put in. I didn't know if they would have time to do this for me since I brought it in at the end of the day. To my surprise they got me right in and installed the battery for me. I have had good experiences with Hyundai. There have been issues with my vehicle in the past but that is to be expected. Cars are not perfect but what will continue to keep me coming back and remain a loyal customer is what service does to help when I do have an issue. I appreciate the fact that Hyundai offers a shuttle service. This is very important benefit that some other dealers do not offer their customers. Some will only have that service in the morning but you have to find your own way back to their shop when you get off work. With Hyundai you get a ride to and from work. I find the staff friendly and willing to explain the repairs that your car needs before the work begins. Currently my vehicle is making a couple of noises that I have had checked out. The problem is the sounds produced are sporadic in nature and the service techs haven't been able to get the noises to duplicate when it is in the shop. But I am confident that we will eventually get to the source of the issues and the problems will be addressed. I brought my vehicle in recently to have a new battery put in. I didn't know if they would have time to do this for me since I brought it in right before closing. To my surprise they got me right in and installed the battery for me. They even vacuumed out my car. You can buy a car just about anywhere these days. But for me the service after the purchase is even more important than the car itself. If you don't have a car maker who stands behind their product and a service department that works to keep the car running efficiently and knowledgeable about the product then the buyer needs to take their money elsewhere. Because of my experiences with Bloomington Hyundai over the years this buyer will be returning to Hyundai for her next purchase!

Recommended

Keith F., SERVICE MANAGER from Andy Mohr Hyundai responded on 07/22/2015 04:00 AM

We want to keep your vehicle running properly so you can continue to enjoy driving it.

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