ReScore Reviews™ (48)

ReScore
Overall Rating 4.0416685/5Overall Rating 4.0416685/5Overall Rating 4.0416685/5Overall Rating 4.0416685/5rating 4.0416685
Original
Overall Rating 2.0208302/5Overall Rating 2.0208302/5rating 2.0208302rating 2.0208302rating 2.0208302
89% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Jane B. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service manager, Sean, seems interested and concerned about any issues i have with my car."
Alway good service- i started with a different hyundai dealer and switched to catonsville a few years ago and it's made a world of difference to me when dealing with my car.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/25/2017 05:26 PM
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"long time customer"
always professional, friendly, and considerate of my time
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/25/2017 03:05 PM
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that provide the service."
The recall was done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/25/2017 12:49 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/25/2017

Hello,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Patricia L. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You Antwerpen!!"
Service Excellence
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/25/2017 12:08 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/25/2017

Hi Patricia,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Elizabeth P. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pittman - Tiscon"
Antwerpen never dissappoints me
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/23/2017 07:52 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/24/2017

Hi Elizabeth,

Thank you for rating your service a 5 star experience. We appreciate your business and for being a loyal customer.

We are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!


Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Verified Customer on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty service"
Staff was friendly and professional.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/23/2017 02:29 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/24/2017

Hello,

Thank you for rating your service a 4 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service in under 2 hours."
I originally went in to get an oil change and I was told that I needed a front end alignment.. I was told it would take 2 hours, but only took 90 minutes. Great work, Hyundai! That is why I will go nowhere else to get my car worked on!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:37 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/24/2017

Hello,

Thank you so much for the great comments and taking time to rate your service 4 stars.

We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Henrietta J. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Excellent customer service and communication.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/22/2017 10:42 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/24/2017

Hi Henrietta,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Leon W. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service personnel "
Excellent work
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 12:07 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/22/2017

Hi Leon,

We want to thank you for the great comments and rating your service a 5 star experience.  We are so glad to hear that Joe provided professional customer service and we will strive to provide a 5 star experience every time.

We truly appreciate your business!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Marion J. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New car"
I only came in to get a recall repair done on my 2014 sanifa sport ended up trading it in on a 2017 Al got me. Lower payments that I wanted I could not pass that up this is my 5th new car from here very happy.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 11:11 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/22/2017

Hello Marion,

First we want to thank you for being a loyal customer to Antwerpen Hyundai Catonsivlle in Sales and Service   Congratulations on being the proud owner of a new 2017 Hyundai.  Enjoy and we appreciate your business!


Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Always a good experience
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/21/2017 06:45 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/21/2017

Hi Mary,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful day from Antwerpen Hyundai Catonsville!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Georgia F. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are nice"
Keep up the good work
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 07:30 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/20/2017

Hello Georgia,

Thank you for taking time to rate your service 5 stars for Antwerpen Hyundai Catonsville.

We are glad you received great customer service and would recommend us to a friend.

We appreciate you business!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Karla W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"September 14 Oil Chanhe"
Outstanding service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:58 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hi Karla,

Thank you for being a loyal customer and we appreciate you choosing Antwerpen Hyundai to service your 2016 Sonata.

We are so glad we provided outstanding service and look forward to seeing you on your next scheduled service.

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Patricia O. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"my transportation"
Reliable
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:08 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hi Patricia,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!


Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Eunicka W. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The friendly customer service."
My process was very smooth and speedy, every person I came and contract with was nice, friendly, and helpful.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:00 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hi Eunicka,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!


Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
CORAZON S. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service - Timely and Professional"
Awesome service - Timely and Professional
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 11:01 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hi Corazon,

Yes and thank you for your great comments and rating your service a 5 star at Anwerpen Hyundai Catonsville.

We are so glad you received awesome and professional service.

Thank you for being a loyal customer!

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Lynette V. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service is outstanding!"
This service Dept is unlike any I have ever experienced.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 03:53 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hi Lynette,

I wanted to reach out to you and thank you for taking time to respond to our survey.  We are so glad you described our service department to be better and provided outstanding customer service.

We appreciate your business and have a wonderful day!

Antwerpen Hyundai Catonsville.

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Edwin C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"make sure you have a ride to pick up your car"
Great service. Poor valet service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 12:48 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hi Edwin,

We appreciate the 5 star service rating at Antwerpen Hyundai Catonsville.  I am sorry that you had issues with our valet service and appreciate your comments on this issue.  We take all comments seriously and use this to improve any areas of service.

We appreciate your business and have a wonderful day.

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Maintence is done in a timely manner which most important to me."
Service Managers are thorough, courteous and professional.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 12:16 PM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hello,

Thank you for rating your service a 5 star experience. We appreciate your business and we are so glad to hear our service team provided professional customer service.

Have a wonderful week from Antwerpen Hyundai Catonsville!



Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
JOSEPH A. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"surprised"
see detail
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/18/2017 10:52 AM
Linda P., Internet Manager at Antwerpen Hyundai responded on 09/19/2017

Hello Joseph,

We appreciate you taking time to provide us feed back on your service and rate your service a 4 star.  I am sorry that you did not receive a complimentary car wash after your service.  I will speak with the service manager about this issue.

We do appreciate your business and someone will be contacting you.

Linda Peters
Internet Manager
410-747-3333
lpeters@antwerpenauto.com
Displaying Review 1 - 20 of 1834 in total