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ARA Collision CARSTAR Everett

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,725 Reviews)
100
Write a Review

Score Details

5 stars
81%
4 stars
14%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Read Customer Reviews from ARA Collision CARSTAR, a full service collision repair and body shop located in Everett Washington. Read Customer Reviews from ARA Collision CARSTAR, a full service collision repair and body shop located in Everett Washington.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(425) 355-3002
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
10:00 AM - 12:00 PM
Sun
closed
* Pacific Time (US & Canada)
10721 Evergreen Way South Ste D Everett, WA 98204
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ARA Collision CARSTAR Everett's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,725 Reviews)
Write a Review
Recent Reviews
HK
Heidi K.
WA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/25/2011
verified customer Verified Customer
Category: Collision
Heidi said the communication was horrible. She would never recommend this business. Her vehicle was supposed to be ready, two maybe three days at the max but it was actually five days later than expected. She always had to call to get updates on her vehicle because she would not hear from the business. The woman at the front desk gave her attitude every time they spoke. When she did get ahold of someone, they had a new story for why her vehicle wasn't ready. She needed to know when things happen with her vehicle and she is upset that they didn't tell her sooner. There was nothing satisfactory about the communication, but the personnel, except for the woman at the front desk, were nice to her.
Not Recommended
Kevin P. from ARA Collision CARSTAR Everett responded on 11/14/2011 09:54 AM
This claim delays were related to the Insurance company, customer did not have rental coverage and was very upset about this and really felt somehow this was the shops fault. in looking at notes customer was called 6 times while car was in for repairs.
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