Review for ARA Collision CARSTAR Everett
William P. on 08/13/2013
Spoke with Susan. She said the paint was scratched on the back bumper. They did not contact her during the repair process and she is not sure why. They used a cleaning product on the interior that made her black leather interior look grey. She had to clean the interior again herself. The estimate came back hundreds of dollars higher, even though they did not replace the frame on her door and her insurance company was paying for it. The repairs they did were beautiful. She would not recommend them based on this experience.
Service Date: 07/25/2013
Review Created: 08/13/2013
This review was collected via phone interview by Customer Research Inc.