Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more
Verified CustomerKaren,
Thank you for the feedback regarding your visit. I can see the detail in the work orders explaining what happened with your visits.
I agree that both issues could have been avoided and were simple mistakes that created a frustrating visit for you. I am glad to hear that our trip out to your house to clean your garage and bring the vehicle back to the store for final approval were to your liking. We have take this instance and used this example to improve our business and apologize for the inconvenience.
We here at Aspen appreciate everyone of our customers and are accountable to our mistakes. Again we are sorry for the trouble and if there is anything additional needed from us please do no hesitate to ask.
Sincerely,
Matt
