Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more
Verified CustomerTom,
We appreciate your feedback regarding the rates you were billed.
Shop labor rate is always a topic for discussion in our industry. At Aspen Auto Clinic we have different rates for different types of jobs.
For example : Oil changes have a significantly reduced rate in labor so that we can provide a low cost opportunity for the public to experience our service without having a large investment. We enjoy a chance to show our customers the things we hold high; world class customer service, highly experienced technicans working our your vehicle, quality parts to carry a strong warranty, etc.
On the other hand there are complex jobs that fetch a higher rate to ensure the education and technican training is there from the individual performing the service.
When considering these things and know the standards we have at Aspen, we have found our labor rate to average less than the dealership but provide a longer warranty. We strive to be your dealership alternative provding a 36 month, 36,000 mile parts and labor warranty.
Again we appreciate the conversation and hope this clarifies what goes into the labor rates. If there is ever anything needing further clarification we welcome the dialogue.
Sincerely,
Matt
