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Aspen Auto Clinic - Tutt

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,565 Reviews)
63

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
6
Total ReScores
4.0
ReScore Average
63
Net Promoter Score ®

Business Details

About

Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(719) 259-0646

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
4055 Tutt Blvd Colorado Springs, CO 80922
Aspen Auto Clinic - Tutt's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,565 Reviews)

RW
gravatar
ROGER W.
Colorado Springs, CO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2014
verified customerVerified Customer
Why do the service reminders have a wrong name attached?
I am very disapppointed to see that I have been replaced by my husband on MY vehicle's notes that come to MY email address. When I bring the vehicle in, take care of it, arrange service, I like it to be MY name. It used to be my name... when did Roger become the POC for the Honda?
Recommended
Robbie K. from Aspen Auto Clinic - Tutt responded on 03/15/2014 09:48 AM

Joni,

  We apologize for not updating our records on your vehicle when you last came in.  This is something that is to be done every time you come in to be sure that all information is correct.  Please accept our apology on this matter.
  Our Customer Relations Manager, Cliff, from the Corporate Office will be contacting you on the next business day to make the changes in our database and also check the info on all of your vehicles that you have serviced here at Aspen.
  We truly appreciate your loyalty and all of the many referrals you have brought to us.  Thank you so much for bringing this matter to our attention.  We assure you it wil be taken care of right away on all levels.
  Thank you for choosing Aspen Auto Clinic and we hope to exceed your expections in the future.
  Sincerely,
Robbie Kirkland
Marketing/Media Relations

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