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Aspen Auto Clinic - Tutt

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,565 Reviews)
63

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
6
Total ReScores
4.0
ReScore Average
63
Net Promoter Score ®

Business Details

About

Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(719) 259-0646
Opening in 48 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
4055 Tutt Blvd Colorado Springs, CO 80922
Aspen Auto Clinic - Tutt's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,565 Reviews)

JC
gravatar
JENNIFER C.
Colorado Springs, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/22/2014
verified customerVerified Customer
Terrible
I will NEVER use this place again. It takes three hours for a scheduled oil change. When I tried to complain to an employee he wouldn't even look at me. This is the third time that I had a scheduled appointment that three hours. When arrived to check in the man at the counter made me wait to even checkin while he proceeded to call around for a tire repair kit. The prices are extremely high and they refuse to give any pricing over the phone which is annoying. The only reason I ever went back was because I had an change package. I would rather pay somewhere else than use my last free oil change. jIffy Lube has better service
Not Recommended
Greg B. from Aspen Auto Clinic - Tutt responded on 07/15/2014 08:39 AM

Jennifer,

We appreciate you taking the time to provide us this valuable feedback. Clearly we dropped the ball with your visit. We do take these reviews very seriously and I am sorry you were not given the same courtesy when you tried to give us the feedback in person.

I hope the phone call today shows you our commitment to our customers and the desire to give them a positive experience. Again thank you for all the detail so we can work to improve our processes. If there is anything further to discuss for reconciliation please do not hesitate to call or email me direct.

Sincerely,
Matt
Aspen Auto Clinic

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