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Aspen Auto Clinic - Tutt

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,565 Reviews)
63

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5Overall Rating 1.3/5
6
Total ReScores
4.0
ReScore Average
63
Net Promoter Score ®

Business Details

About

Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(719) 259-0646

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Mountain Time (Us & Canada)
4055 Tutt Blvd Colorado Springs, CO 80922
Aspen Auto Clinic - Tutt's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,565 Reviews)

JM
gravatar
JEFF M.
Colorado Springs, CO
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/31/2014
verified customerVerified Customer
Repairs took way too long
I dropped my vehicle off at 8AM to have new tires installed. The installation was not completed on the same day although I was told it would be. Aspen did not call me all day to update me and tell me of the delay. I had to go to the shop at closing time and found that my vehicle had not been moved all day. I agreed to leave the vehicle so the tires could be installed on the second day. Communication from Aspen was sorely lacking. The work was satisfactory, but it took too long and status updates were nonexistent.
Not Recommended
Greg B. from Aspen Auto Clinic - Tutt responded on 08/01/2014 03:35 PM

Jeff/Linda,

Thank you for the gracious score of 3 stars. I know the frustration definately warranted a lower score.

I apologize the time got away from us like it did that afternoon. I am pleased that nothing further was needed during that visit and we were able to get deliver the vehicle to your wife's work as promised.

We hope this does not effect future relationship with Aspen Auto Clinic and our attempts to "right this wrong" were to your satisfaction.

Sincerely,
Matt

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