Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring Aspen Auto Clinic is a premier award winning "dealership alternative" for all automotive maintenance and repairs. We are one of the fastest growing businesses in the Front Range region and proudly serve customers with quality parts, excellent service, quality team of experts and with the BEST warranty unsurpassed in this industry. Bring your car to us, we'll earn your trust! ...more
Verified Customer
Something about that didn't feel right; there were no other symptoms of strut failure, so I sought a second opinion. I took my car to Aspen Auto Clinic, where they did a diagnosis and discovered that a brake pad retaining clip was missing. I opted to have them replace the front disc pads to be sure. They also discovered an exhaust pipe mount had failed, and they replaced that at the same time with no labor charge. Total cost was less than $200, and that included a new set of brake pads up front and a new exhaust pipe mount.
Matt was friendly, honest, and seemed genuinely interested in my problem. When he discovered that I had a level of experience with auto repair, he spoke to me on my level rather than "talking down" to me. When they discovered the problem, not only did Matt call me right away, he also took a video of the brake pads rattling and emailed that to me. How much more "customer focused" can you get?
They have a customer for life now -- with all my cars. The dealership will never see my vehicles again.